BSOD Win32.Sys random programs


  1. Posts : 5
    Windows 7 64Bit
       #1

    BSOD Win32.Sys random programs


    Dear professionals,

    My windows is crashing randomly when activating different programs
    (i.e photoshop, games, streaming programs etc.)

    I always get the win32.sys BSOD.

    I've followed all of the steps required in order to open a thread and use your assistance.

    Please find attached the ZIP requested.

    Can you please tell me how to get rid of those annoying BSODs, i'm tired of losing my work to them.

    Thank you,
    I.
    Last edited by inormous; 31 Jan 2014 at 11:53. Reason: polite.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi inormous.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack and Update Center - Microsoft Windows

    Also stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Let us know the results.

    Edit: You are using a BETA version of the display driver. Uninstall it. http://support.amd.com/en-us/kb-arti...csDrivers.aspx . Then install the 13.9 WHQL only.
      My Computer


  3. Posts : 5
    Windows 7 64Bit
    Thread Starter
       #3

    Hi Arc,
    Thanks for the tips.

    While following your instructions regarding Furmark stress test - my PC crashed, NO BSOD, just a reboot.
    I activated the stress test, and not a single second passed till my PC restarted.

    i haven't installed the earlier drivers, might that be the problem?

    EDIT: I've uninstalled the old graphics drivers and installed the ones you suggested, Furmark still restarts my PC the moment i click the "Burn In Test" button.

    Important info : my PSU is Thermaltake 750W and my GPU is Gigabyte Radeon 280X 3GB

    B.R
    I.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    inormous said:
    EDIT: I've uninstalled the old graphics drivers and installed the ones you suggested, Furmark still restarts my PC the moment i click the "Burn In Test" button.
    Either the GPU is failing to take the load or the PSU is not supplying adequate power.

    Can you get another GPU anyhow, to test with?
      My Computer


  5. Posts : 5
    Windows 7 64Bit
    Thread Starter
       #5

    I do own another GPU heavy card - 5870
    I do not own another working PSU to test with.

    will update as soon as i do the procedure.
      My Computer


  6. Posts : 5
    Windows 7 64Bit
    Thread Starter
       #6

    Sadly,
    I cannot find my old GFX therefore cannot make the switch.

    Win32.Sys BSODs still occurring on random, when entering FB posts, when maximizing photoshop games etc.

    GFX drivers didn't solve.

    Any other ideas?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    inormous said:

    Any other ideas?
    Ideas dont work, facts do.

    And, other that thatisposted in post #2, no.
      My Computer


  8. Posts : 5
    Windows 7 64Bit
    Thread Starter
       #8

    Witty! :)

    So to sum it up, according to what we've seen its PSU/GPU problem
    and until i eliminate them, there isn't another possible cause?

    If there was any other clue / indication for another cause in the files i've uploaded i'll be happy to hear it.

    Thank you for your help!
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    If you face any more BSODs, upload the data. If those give any other ideas anyhow.
      My Computer


 

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