BSOD help please

thebigtexan00 · 25 Apr 2014

Below is the message that I receive when I get the BSOD...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF82021714010
BCP2: 0000000000000000
BCP3: FFFFF80002E0B9BC
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\042514-27300-01.dmp
C:\Users\mmalone\AppData\Local\Temp\WER-74552-0.sysdata.xml

I have all the drivers updates...

I have scanned for virus via AVG...

what does everyone think??????????????????

Brink · 25 Apr 2014

Hello, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)

thebigtexan00 · 25 Apr 2014

I have attached the file...

thebigtexan00 · 25 Apr 2014

no answers I guess im dooooooommmmmeeeeddddddd!!!!!!!!!!!

HonorGamer · 25 Apr 2014

Please remember to be patient, we are all volunteers and our personal lives can take over sometimes.

To start off:

MSINFO

Code:

Start Menu\Programs\Driver Booster	Public:Start Menu\Programs\Driver Booster

Uninstall this. These programs can cause BSODs simply by installing the wrong driver.

Code:

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Lets try and rule out memory: RAM - Test with Memtest86+

Let's try this for now. Post back results!

-Gamer

Thedoctor44 · 25 Apr 2014

The driver responsible is in fact AVG.
Please remove it via the uninstaller then install Microsoft Security Essentials and Malwarebytes Anti Malware.

Download them here.

Microsoft Security Essentials - Microsoft Windows

Malwarebytes | Free Anti-Malware & Internet Security Software

Code:

Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys

Could not read faulting driver name
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

If this fails to solve the issue then please Enable Driver Verifier by following these instructions.

Driver Verifier - Enable and Disable

But click on Select individual settings from a full list and select Special Pool.

You are getting graphics display crashes in your older dump files but we'll leave them for the time being.