Random BSODs after running AdwCleaner


  1. Posts : 2
    Windows 7 Professional x64
       #1

    Random BSODs after running AdwCleaner


    After picking up the "search.conduit" PUP, I ran AdwCleaner to get rid of it, and have been getting random BSODs ever since.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Usra\Downloads\SF_08-02-2014 (1)\SF_08-02-2014\020814-7628-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    Machine Name:
    Kernel base = 0xfffff800`03262000 PsLoadedModuleList = 0xfffff800`034a6670
    Debug session time: Sat Feb  8 22:45:25.632 2014 (UTC + 6:00)
    System Uptime: 0 days 0:02:18.459
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ..........
    Loading User Symbols
    Loading unloaded module list
    ...
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8a00fffc000, 0, fffff880081adc02, 0}
    
    *** WARNING: Unable to verify timestamp for acedrv09.sys
    *** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
    *** WARNING: Unable to verify timestamp for BHDrvx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
    
    Could not read faulting driver name
    Probably caused by : acedrv09.sys ( acedrv09+4c02 )
    
    Followup: MachineOwner
    ---------
    Norton is a known cause of BSOD's. Please remove it and use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

    ESET online scanner: Free Online Virus Scanner | ESET

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    acedrv09.sys driver belongs to the process Filter Driver ProtectDisc belonging to the software acedrv by Protect Software GmbH.
    Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Run Disk Check on your Hard Drive(s): Disk Check

    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 2
    Windows 7 Professional x64
    Thread Starter
       #3

    Solved


    Thanks for pointing out "acedrv09.sys"....After some more digging, I realized that I unsuccessfully tried to install a version of Magix Music Maker in compatibility mode. The driver "acedrv09.sys" was added into my system files and that was causing the BSODs.
      My Computer


 

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