Windows 7 Pro: Driver Power State Failure ntoskrnl.exe 0x9F


  1. Posts : 5
    Windows 7 Professional x64
       #1

    Windows 7 Pro: Driver Power State Failure ntoskrnl.exe 0x9F


    Hello,
    I've spent days researching online - I've tried to find if I had any drivers to update by going to my Device Manager but all "update driver" results I get are the same: they are up to date.
    My minidump file: https://drive.google.com/file/d/0Bz9...it?usp=sharing .

    DRIVER_POWER_STATE_FAILURE
    Bug check code: 0x0000009f
    Parameter 1: 00000000'00000003
    Parameter 2: fffffa80`07d0ba10
    Caused by Driver: ntoskrnl.exe
    Caused by address: ntoskrnl.exe+75bc0
    File description: NT Kernel & System
    Crash address: ntoskrnl.exe+75bc0

    Windows 7 Professional x64 Service Pack 1
    Lenozo Ideapad z500
    8gb ram, NVIDIA GEFORCE 2gb
    Intel Core i7

    Any help is greatly appreciated!
    Last edited by Mikis93; 15 Feb 2014 at 17:58.
      My Computer


  2. Posts : 1,449
    Windows 7 ultimate 64-bit
       #2

    from the research Ive done previously etc; I do believe the ntoskrnl.exe possibly leads to ram issue. I would test the ram by running memtest86+ from the following link: its best to let it run overnight if possible and to run it several times to make certain it shows accurate results as sometimes errors wont show up right away. Here is the link to that:

    Memtest86+ - Advanced Memory Diagnostic Tool

    If you get any errors from the test; then its likely you have one or more bad ram sticks
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Additional information is required.

    1. Download this .BAT file to your desktop

    Download


    2. Right-click the .BAT file and 'Run as Administrator'
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer


  4. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #4
    Last edited by Mikis93; 16 Feb 2014 at 05:46.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Please upload the zip file directly to the site using the image shown in post #3.
      My Computer


  6. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #6

    Now the zip file is attached to the previous post.
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    There aren't any .dmp file in your attachment. These are required to analyse the BSOD.

    Follow these steps:
    Dump Files - Configure Windows to Create on BSOD

    Then, when the system next BSOD's, follow this:

    1. Download this .BAT file to your desktop

    Download


    2. Right-click the .BAT file and 'Run as Administrator'
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer


  8. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #8

    The .zip file and the .dmp file are attached to the post.
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa80076ef060, fffff80000b9c3d8, fffffa8007468010}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : pci.sys
    
    Followup: MachineOwner
    ---------
    Code:
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f467000 fffff880`1015b000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Oct 03 03:51:13 2012 (506B3099)
        CheckSum:         00CD4613
        ImageSize:        00CF4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Perform a Windows Update and check what is offered in the optional updates.
      My Computer


  10. Posts : 5
    Windows 7 Professional x64
    Thread Starter
       #10

    I have installed all the updates from Windows Update (important and optional updates), but the blue screen reappeared.
    The new .zip file and the new .dmp file are attached to the post.
      My Computer


 

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