BSOD, doesn't seem to be any pattern.

Ferr3t · 14 Feb 2014

Hey folks, my friend has been experiencing strange BSODs, seemingly without any pattern. Sometime it crashes when idle, sometimes under load. Sometimes goes a good few hours of solid work without any issues. The laptop is used to run a business, so would like to resolve this issue ASAP. Not sure if this is of any help, but the computer is able to 'resume Windows' after each BSOD.

Attached are files gathered from the SF Diagnostic tool, let me know if you need anything else. Thank-you all SO much for your help! Appreciate it very, very much.

Cheers,
Liam

richc46 · 14 Feb 2014

Welcome
You had many BSODs, luckily all the reports are consistent. This is the cause of your problem.
SystemLookup - swiwdmbx
Your choices:
replace mode or
update drivers or
contact company for their assistance.
Hope this helps
SystemLookup - swiwdmbx

I have provided the link to give you information about the problem. Do not download any drivers from that site. Drivers should be obtained from the Modem company. Any other source may cause additional problems.

Ferr3t · 14 Feb 2014

Thank-you so much for your prompt response richc! Are we able to find out if the modem drivers the soul cause of the BSOD, or if they are clashing with something else?
Cheers,
Liam

richc46 · 14 Feb 2014

If it were me, I would update all the drivers from the site and see if that works.

Ferr3t · 14 Feb 2014

Will do. Thanks again! :)

richc46 · 14 Feb 2014

I held back on this information, because I wanted you to update the drivers first.
If that does not work, try a clean boot. Slowly restore the software, run the computer, when you are satisfied that you do not have a conflict, restore the next software, then try again to see if you BSOD
Troubleshoot Application Conflicts by Performing a Clean Startup