Random BSOD while general computing

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  1. Posts : 48
    Windows Seven Ultimate x64
       #1

    Random BSOD while general computing


    had two a couple days apart, no apparent cause. Fresh install of windows 7 ultimate


    Edit: due to past experience I ran windows memory diagnostics and it came back clean.

    I also cleaned about 112 PUP's off, that my friend put on here.
    Last edited by squat251; 16 Feb 2014 at 22:55.
      My Computer


  2. Posts : 48
    Windows Seven Ultimate x64
    Thread Starter
       #2

    Could it be a power state issue?
      My Computer


  3. Posts : 48
    Windows Seven Ultimate x64
    Thread Starter
       #3

    Well, I'll work under that assumption and get this back to her. I changed the power settings around, though I couldn't get it to blue screen while I had it so I have no idea what it could be. If anyone does run through those and see a reason for the BSOD let me know.
      My Computer


  4. Posts : 4,161
    Windows 7 Pro-x64
       #4

    The two dumps indicate a 0x7A - 185 which is a disk subsystem failure. This could be caused by power faults (internal or external). Make sure your battery is fully charged and use the AC adapter for extended use periods.

    You might run a chkdsk to verify the file system is intact. The check will not run on the C: drive until you reboot. Also, use the AC adapter during this run. It cannot be interrupted. After that, run SFC /scannow to make sure the system drivers aren't corrupt. Pay particular attention to the rerun and reboot note if you receive errors on SFC.
      My Computer


  5. Posts : 48
    Windows Seven Ultimate x64
    Thread Starter
       #5

    I just today installed the intel rapid storage tech driver, do you think that could fix it?
      My Computer


  6. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       #6

    squat251 said:
    I just today installed the intel rapid storage tech driver, do you think that could fix it?
    No unless you actually use its features. You should also use type this in cmd to check your SMART status:
    Code:
    WMIC
    then
    Code:
    diskdrive get status
    It should only display OKs if your SMART status is ok. If not, you should backup and get a new system drive. On a side note, why did your friend put on PUPs on you pc?
      My Computer


  7. Posts : 48
    Windows Seven Ultimate x64
    Thread Starter
       #7

    It's not mine, it's hers. I couldn't get it to bluescreen and was at wits end so I came here. I'll check the smart data and share the results.

    Edit: all okays.
      My Computer


  8. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       #8

    Oh so she accidentally got PUPs?
      My Computer


  9. Posts : 48
    Windows Seven Ultimate x64
    Thread Starter
       #9

    yeah, I had done a fresh install since she had damaged the last one (took her 2 years) and within 5 days she had 112.
      My Computer


  10. Posts : 48
    Windows Seven Ultimate x64
    Thread Starter
       #10

    Sfc /scannow is hanging at 17% before failing with the message "windows resource protection could not perform the requested operation". I am running this command in an elevated CMD window.
      My Computer


 
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