BSOD during general browsing usage


  1. Posts : 2
    Windows 7 Home Premium 64-bit
       #1

    BSOD during general browsing usage


    A few weeks ago I encountered a BSOD while doing a backup of an iPhone via iTunes + USB. Since then I've been getting the BSOD a few times a day. I had kernel memory dump on by default and have changed it to minidump for collection. However, there seems to be quite a few files in the minidump folder. I've attached those, update history and driver list. Thanks for any help!

    • Ran MemtestX86 overnight - 11 passes, no errors
    • Ran SFC /scannow no errors
    • Ran Check disk on all drives, scheduled C: on reboot. No errors
    System is homebuilt mainly for VMware Workstation. Has solid for nearly 1 year (April 2013) with no issues:
    • Intel Core i7-3770k
    • 16 GB Memory
    • Gigabyte motherboard GA-Z77X-UD3H
    • Powercolor HD7750
    • Corsair 430watt PSU
    • Cooler Master Hyper 212 CPU cooler
    I checked for BIOS update, and best as I could for other driver updates.
    Last edited by stek; 22 Feb 2014 at 11:10.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome stek mate first up you need to run memtest for at least 8 passes unless errors come up straight away.
    Run these first in any case if you haven't already


    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html

    Some system specs would be very handy to know also
    System Info - See Your System Specs
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Additional information is required.

    1. Download this .BAT file to your desktop

    Download


    2. Right-click the .BAT file and 'Run as Administrator'
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

      My Computer


  4. Posts : 2
    Windows 7 Home Premium 64-bit
    Thread Starter
       #4

    Here is the SF Debug output, I will edit my main post to add system information and update about memtest, sfc, & disk check.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    Code:
    fffff800`0445dec8  00000000`00000000
    fffff800`0445ded0  00000000`00000000
    fffff800`0445ded8  fffff880`059cca5cUnable to load image \SystemRoot\system32\DRIVERS\vmnetbridge.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for vmnetbridge.sys
    *** ERROR: Module load completed but symbols could not be loaded for vmnetbridge.sys
     vmnetbridge+0x6a5c
    fffff800`0445dee0  00000000`00000000
    fffff800`0445dee8  fffff800`00000000
    fffff800`0445def0  fffffa80`00000003
    fffff800`0445def8  fffff800`04459000
    fffff800`0445df00  fffff800`03052cc0 nt!KiInitialThread
    fffff800`0445df08  fffff880`0f083e9e*** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x15e9e
    fffff800`0445df10  fffff800`04459000
    Update the VMWare bridge driver using this link:
    Driver Reference Table

    Update your video card driver using this link:
    Driver Reference Table

    Code:
    fffff800`0445d588  00000000`00000000
    fffff800`0445d590  fffffa80`0e89ca2e
    fffff800`0445d598  fffff880`0495a8edUnable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
     athrx+0x668ed
    fffff800`0445d5a0  64726157`00000001
    fffff800`0445d5a8  fffffa80`00001f80
    Update the Atheros network driver by following this link:
    Driver Reference Table


    f
    Code:
    ffff800`0445d4d0  00010286`00180002
    fffff800`0445d4d8  fffff880`02d81386Unable to load image \SystemRoot\system32\DRIVERS\dnelwf64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dnelwf64.sys
    *** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys
     dnelwf64+0x6386
    fffff800`0445d4e0  fffffa80`0d323be0
    fffff800`0445d4e8  00000000`00000000
    Update the Citrix network driver by following this link:
    Driver Reference Table
      My Computer


 

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