Crash after resuming from sleep and possible memory leak


  1. Posts : 2
    Windows 7 Professional x64
       #1

    Crash after resuming from sleep and possible memory leak


    Yesterday (2/20) my new PC crashed while waking up from sleep mode. I've only just built it. Earlier that day, I had what I think was a memory leak with nvstreamsvc.exe. It was using up all 16gb of my RAM. I don't know if this could be related. I disabled that service hours before the crashed occurred. I've only gotten the BSOD once. I've attached the requested files, and I hope someone can help me. Thanks
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    AiChargerPlus.sys Thu Apr 19 07:17:35 2012 (4F8F67AF)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    Driver Reference Table - AiChargerPlus.sys

    Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    dtsoftbus01.sys Thu Jun 20 13:22:51 2013 (51C2ADCB)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    Driver Reference Table - dtsoftbus01.sys

    Daemon Tools/Alchohol is known to cause BSODs:
    How to remove sptd.sys from system
    Registry and SPTD problems | DAEMON Pro Help

    Avast! is contributing to your BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Run Disk Check on your Hard Drive(s): Disk Check

    Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

    ESET online scanner: Free Online Virus Scanner | ESET

    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

    Code:
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Thu Feb 20 17:01:01.211 2014 (UTC + 6:00)
    System Uptime: 0 days 14:22:36.023
    BugCheck 9F, {3, fffffa800c7a0e30, fffff80003c073d8, fffffa8011dece10}
    *** WARNING: Unable to verify timestamp for mirror.sys
    *** ERROR: Module load completed but symbols could not be loaded for mirror.sys
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
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      My Computer


  3. Posts : 2
    Windows 7 Professional x64
    Thread Starter
       #3

    So it could be any of those things..can you tell specifically which one is the problem? Also, what is mirror.sys? Thank you
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Mirror.sys is a part of the vpn cliant. What is mirror.sys from Citrix Systems, Inc.? (id:20890226)

    Post an update after ALL the steps are done.
      My Computer


 

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