BSOD IMAGE_NAME: ntkrpamp.exe


  1. Posts : 6
    Windows7 x64
       #1

    BSOD IMAGE_NAME: ntkrpamp.exe


    Hi
    Hope this is right way to post the dump, but im not sure why this Dell laptop is BSODing
    Any ideas?

    Dell windows 7 pro
    No idea when it happens but it might be once every week or two.
    Output from WinDBG


    Code:
     
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 830b9ebc, address which referenced memory
     
    Debugging Details:
    ------------------
     
     
    READ_ADDRESS: GetUlongFromAddress: unable to read from 831aa84c
    Unable to read MiSystemVaType memory at 83189e20
    00000000 
     
    CURRENT_IRQL: 2
     
    FAULTING_IP: 
    nt!KiSignalSynchronizationObject+15
    830b9ebc 8b07 mov eax,[edi]
     
    CUSTOMER_CRASH_COUNT: 1
     
    DEFAULT_BUCKET_ID: VISTA_BETA2
     
    BUGCHECK_STR: 0xA
     
    LAST_CONTROL_TRANSFER: from 830b9ebc to 83081b7f
     
    STACK_TEXT: 
    8078ad84 830b9ebc badb0d00 8316e3b4 8316bd20 nt!KiTrap0E+0x1b3
    8078ae08 830ba702 8316bd20 8316e3b4 8078aed4 nt!KiSignalSynchronizationObject+0x15
    8078ae50 830ba407 8316bd20 00000000 8316d680 nt!KiTimerWaitTest+0x1cf
    8078af38 830ba33a 8316bd20 8078af78 00000000 nt!KiProcessExpiredTimerList+0x8b
    8078afac 830b84ce 00120787 bf7ad568 00000000 nt!KiTimerExpiration+0x25c
    8078aff4 830b7c9c bf7ad518 00000000 00000000 nt!KiRetireDpcList+0xcb
    8078aff8 bf7ad518 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    830b7c9c 51bb80fb 0000001a 00d6850f bb830000 0xbf7ad518
    830b7ca0 00000000 00d6850f bb830000 00000128 0x51bb80fb
     
     
    STACK_COMMAND: .bugcheck ; kb
     
    FOLLOWUP_IP: 
    nt!KiSignalSynchronizationObject+15
    830b9ebc 8b07 mov eax,[edi]
     
    FAULTING_SOURCE_CODE: 
     
     
    SYMBOL_STACK_INDEX: 1
     
    FOLLOWUP_NAME: MachineOwner
     
    SYMBOL_NAME: nt!KiSignalSynchronizationObject+15
     
    MODULE_NAME: nt
     
    IMAGE_NAME: ntkrpamp.exe
     
    DEBUG_FLR_IMAGE_TIMESTAMP: 521e9cb6
     
    FAILURE_BUCKET_ID: 0xA_nt!KiSignalSynchronizationObject+15
     
    BUCKET_ID: 0xA_nt!KiSignalSynchronizationObject+15
     
    Followup: MachineOwner
    ---------
    Last edited by Brink; 18 Mar 2014 at 10:54. Reason: code box
      My Computer


  2. Posts : 72,052
    64-bit Windows 11 Pro for Workstations
       #2

    Hello mreco,

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer


  3. Posts : 6
    Windows7 x64
    Thread Starter
       #3

    Brink said:
    Hello mreco,

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
    I did read that, but it seemsed to assume you had access to the PC, i just have the minidump only
      My Computer


  4. Posts : 6
    Windows7 x64
    Thread Starter
       #4

    Any news?
      My Computer


 

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