Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD with BUGCODE_USB_DRIVER message

26 Feb 2014   #1

windows 7 home premium 64 bit

My machine hasn't been shutting down properly. It's been attempting to shutdown but ends up displaying a BSOD dump that seems to be related to USB drivers and then it restarts.

I noticed in another thread that seeing the minidump information might be helpful in finding the problem, so I've attached a zip file that I hope will help.

Computer info:
Dell Inspiron 570
Windows 7 Home Premium (SP-1)
3.00 GHz Processor
64-bit System

Any assistance will be greatly appreciated!

Attachment 308115

My System SpecsSystem Spec
26 Feb 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi cadd2813.

In this situation, only crash dumps are not sufficient. Post it following the Blue Screen of Death (BSOD) Posting Instructions. Al least upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Also, upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
These will help us to go deeper that the "probably caused by: usbhub.sys" pointed by the crash dumps.
My System SpecsSystem Spec


Thread Tools

Similar help and support threads
Thread Forum
Bsod bugcode_usb_driver
Hi every computer specialist, I need help on the problem below. Thanks, I'll appreciate any help Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600. Locale ID: 3081 Additional information about the problem: BCCode: fe BCP1: 0000000000000008
General Discussion
BSOD bugcode_usb_driver
Hello, I have been experiencing bugcode_usb_driver BSOD errors for a few months now, and I haven't been able to find a solution. I have bought and installed a new harddrive, and also did a clean install of windows on that new hard drive. This has not solved the issue. I could really use some...
BSOD Help and Support
BSOD bugcode_usb_driver FE
Hello everybody, Could you help me to identify what is causing the BSOD ? I updated the drivers, thought the problem was gone, but today again. Computer: HP Probook 4520S Windows 7 professional x64 BSOD when attached: Wimax USB internet adapter (mezon), Logitech USB mouse.
BSOD Help and Support
BSOD - bugcode_usb_driver?
Hi I see that someone else recently got the same bug, please help! I attached dumps
BSOD Help and Support
'bugcode_usb_driver' bsod
Hello. I just got a BSOD saying "BUGCODE_USB_DRIVER" and then it restarted by itself. I attached the necessary files in zip. What should I do?
BSOD Help and Support
Bluescreen is driving me grazy,maybe my globetrotter is behind this? Anyway here is my minidumps:zip:
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:23.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App