BSOD randomly when switching between or exiting out of programs.

RikiTikii · 03 Mar 2014

Hello

Over the past few months, my computer has been randomly been receiving BSOD messages whenever I switch between programs or when I exit out of certain programs. When I start the computer back up, I'm sometimes greeted with a message stating "A program is not responding. Choose "Switch To" and correct the problem'. Clicking "Switch to" will open up the start menu. Help resolving my issue, would be greatly appreciated.

koolkat77 · 04 Mar 2014

Avira contributes to bsod. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

nusb3hub.sys Fri Nov 19 07:34:24 2010 (4CE5D420)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3hub.sys

nusb3xhc.sys Fri Nov 19 07:34:25 2010 (4CE5D421)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3xhc.sys

Rt64win7.sys Fri Dec 24 13:30:25 2010 (4D144C11)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

RTKVHD64.sys Tue Jan 4 17:48:55 2011 (4D230927)
Realtek High Definition Audio Function Driver
Driver Reference Table - RTKVHD64.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

AppleCharger.sys Mon Jan 10 15:57:29 2011 (4D2AD809)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
Driver Reference Table - AppleCharger.sys

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Daemon Tools/Alchohol is known to cause BSODs:
How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Win7
Driver Reference Table - dtsoftbus01.sys

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Install all updates including Service Pack One: Learn how to install Windows 7 Service Pack 1 (SP1)

Run Disk Check on your Hard Drive(s): Disk Check

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Keep us posted.

BSOD SUMMARY

Code:

Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Tue Feb 25 19:11:25.507 2014 (UTC + 6:00)
System Uptime: 0 days 13:20:48.802
BugCheck 3B, {c0000005, fffff960001a6483, fffff8800857e030, 0}
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Mon Feb 24 10:56:21.542 2014 (UTC + 6:00)
System Uptime: 0 days 3:59:01.543
BugCheck 3B, {c0000005, fffff96000196483, fffff880083a2030, 0}
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Wed Feb 19 08:50:48.481 2014 (UTC + 6:00)
System Uptime: 0 days 3:48:53.777
BugCheck 3B, {c0000005, fffff96000196483, fffff880089ee030, 0}
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``