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Windows 7: BSOD and Photoshop CS6

03 Mar 2014   #1

Windows 7 Ultimate x64
BSOD and Photoshop CS6


Lately, my pc has been giving me a lot of headache. It seems to spit out BSOD randomly - every couple of weeks. But the biggest problem is that it crashes when I use some graphics oriented program such as Photoshop or Lightroom. (My guess heavy GPU burden).

Can you help me out - i am attahcing the minidump file

Any help would be greatly appreciated. I am actually considering swapping my Video card....I recently swamped my SSD as i thought this was the culprit.


My System SpecsSystem Spec
04 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi odessit40.

Sorry to say that we are somehow clueless here. You have to do two things.

First, post it following the Blue Screen of Death (BSOD) Posting Instructions.

Second, fill up your system specs.
See your system specs and fill it up here.

Also, as the stop 0x124 BSODs are mostly hardware oriented, do some hardware tests.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
BugCheck 124, {0, fffffa800e465038, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
My System SpecsSystem Spec
04 Mar 2014   #3
Layback Bear

Windows 7 Pro. 64/SP-1

Yes spec would be nice.
Photoshop need a lot of ram to work properly.
My System SpecsSystem Spec

30 Mar 2014   #4

Windows 7 Ultimate x64

My pc just BSOD'ed again - this time stating it was a Hardware error.
I just started Lightroom and the system crapped out.
My System SpecsSystem Spec
30 Mar 2014   #5

Windows 7 Ultimate x64

My pc just hit the temp of 62 degrees C, but I doubt it's a cause for concern?
My System SpecsSystem Spec
30 Mar 2014   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

After three weeks, without any feedback to earlier suggestions and without any necessary information .......

I am sorry that I cannot be helpful in such a situation. May be anybody else .......
My System SpecsSystem Spec
30 Mar 2014   #7

Windows 7 x64

You need to do as Arc suggested and stress test your hardware. That's where the error exists. Most L1 cache errors are caused by excessive leakage, which is normally due to overheating processors.

Common Platform Error Record @ fffffa800e465038
Record Id     : 01cf35ac62458524
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/2/2014 0:14:38 (UTC)
Flags         : 0x00000002 PreviousError
Section 0     : Processor Generic
Descriptor    @ fffffa800e4650b8
Section       @ fffffa800e465190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Write
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000100f43
Processor ID  : 0x0000000000000002
Section 1     : x86/x64 Processor Specific
Descriptor    @ fffffa800e465100
Section       @ fffffa800e465250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000002
CPU Id        : 43 0f 10 00 00 08 04 02 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ fffffa800e465250
Section 2     : x86/x64 MCA
Descriptor    @ fffffa800e465148
Section       @ fffffa800e4652d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : DCACHEL1_DWR_ERR (Proc 2 Bank 0)
  Status      : 0xf62bc000da000145
  Address     : 0x00000002483d8b80
  Misc.       : 0x0000000000000000
My System SpecsSystem Spec
31 Mar 2014   #8
Microsoft MVP

Windows 7 Ultimate X64 SP1

62C for a PhenomII X4 is quite hot. I couldn't fins a spec, but I think max temp for them is 65C-68C.
My System SpecsSystem Spec

 BSOD and Photoshop CS6

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