BSOD Caused By ntoskrnl.exe, Please See Attached Dump File


  1. Posts : 73
    Win 7 Home Premium x64
       #1

    BSOD Caused By ntoskrnl.exe, Please See Attached Dump File


    Hi all!

    I'm hoping for a little help in troubleshooting this particular BSOD.

    I've attached BlueScreenView's HTML report, the Minidump file created and a Speccy snapshot of the machine on which this happening.

    If there is any other information you need, please let me know!
      My Computer


  2. Posts : 1,449
    Windows 7 ultimate 64-bit
       #2

    Have you added any new hardware or ram as of late? Because some of what i have researched on this points to possible bad hardware and or faulty ram. I would run memtest86+ from the following link and let it do a thorough scan:

    Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


  3. Posts : 73
    Win 7 Home Premium x64
    Thread Starter
       #3

    That's usually what I've noticed when ntoskrnl.exe is the "cause", however, the client has not added any new hardware or RAM.

    I ran memtest the moment I saw ntoskrnl in the report.
      My Computer


  4. Posts : 1,449
    Windows 7 ultimate 64-bit
       #4

    Well; I would still try and do a thorough memory scan again and let it run over night. Also; you might want to try and do a sfc /scannow. Click start, programs, accessories, and then right click on command prompt and select run as administrator. Once thats done; type sfc /scannow and let it scan for any integrity violations within windows. One other thing: take a look at the following link and see if it doesnt help ya any:

    Error Message:
      My Computer


  5. Posts : 73
    Win 7 Home Premium x64
    Thread Starter
       #5

    I did all the basic, standard things you're suggesting. I started memtest last night before leaving and stopped it when I arrived this morning.

    I also ran a system file check.

    I also googled the error, as read that technet article that suggests a disk check. This was done as well.

    So, I have arrived here...posting the report, minidump and specs of the machine for someone that can open them and take a look better than I can.
      My Computer


  6. Posts : 73
    Win 7 Home Premium x64
    Thread Starter
       #6

    Anyone else have any ideas as they pertain to the actual data from the mindump?
      My Computer


  7. Posts : 73
    Win 7 Home Premium x64
    Thread Starter
       #7

    Anyone?
      My Computer


 

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