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Windows 7: Monitor Sleeps, then BSOD

03 Nov 2009   #11
supermatt

Windows 7 Home Premium 64-bit
 
 

You guys will never guess what the problem was. I reinstalled the OS and still got the crash using the "Gmail test". The only other thing I had installed at that point was my USB wireless internet adapter. I uninstalled the drivers and software for the adapter, hauled my PC to the living room and hooked it directly to the router with an ethernet cable. And I've had zero problems since. It's starting to make sense now since every time it crashed I was online. It turns out the drivers are for Vista-64 bit, tho they work for 90% of the things I did online.

Thanks again for the help. I'm considering this case closed.

PS My adapter was a NETGEAR WG111v3 USB adapter.


My System SpecsSystem Spec
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04 Nov 2009   #12
SauceTheCat

Windows 7
 
 
Holy cats, I'm not the only one!

Quote   Quote: Originally Posted by supermatt View Post
You guys will never guess what the problem was. I reinstalled the OS and still got the crash using the "Gmail test". The only other thing I had installed at that point was my USB wireless internet adapter. I uninstalled the drivers and software for the adapter, hauled my PC to the living room and hooked it directly to the router with an ethernet cable. And I've had zero problems since. It's starting to make sense now since every time it crashed I was online. It turns out the drivers are for Vista-64 bit, tho they work for 90% of the things I did online.

Thanks again for the help. I'm considering this case closed.

PS My adapter was a NETGEAR WG111v3 USB adapter.

Hi all,
I'm brand spankin' new to this forum, but I felt compelled to post here.
My machine is very similar, an HP Pavillion p6210y. I've been having the EXACT same problem with the monitor falling asleep and BSoDing. (Mind you, it's been TWO days since we bought this thing)
After countless google searches, 12+ hours on and off the phone with HP India tech support, and near broken hands from punching anything and everything, HP tech support finally concluded it was a problem with the motherboard and we should just take it back to Best Buy and get an exchange for a tower. (In those 12 hours we did everything from driver installs, updates, and even a system restore)
Funny enough, we left our wireless adapter install CD in the old tower at Best Buy. So we did it old school for a couple hours and ran an ethernet cable to the computer and everything was peachy. Looked like a faulty motherboard indeed. Got the install CD back from BB a few hours ago, installed the adapter, began doing all things new computer with no problems until about 20 minutes ago. The same dreaded BSoD.
I somehow kept my head from exploding, remembered seeing this thread, and just saw supermatt's last post.
That wireless adapter install CD we so conveniently left in the old tower?
It was for a NETGEAR WG111v3 USB adapter.
I'm convinced it's gotta be that stupid thing. For our problems to be exactly the same with that adapter being a common element is too much to be a coincidence.
Supermatt, will you be getting a new wireless adapter? Or simply waiting for NetGear to provide Windows 7 drivers?
My System SpecsSystem Spec
04 Nov 2009   #13
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by SauceTheCat View Post
...That wireless adapter install CD we so conveniently left in the old tower?
It was for a NETGEAR WG111v3 USB adapter.
I'm convinced it's gotta be that stupid thing. For our problems to be exactly the same with that adapter being a common element is too much to be a coincidence.
Very interesting. I wonder whether the driver for the wifi NIC somehow knocks out the video, or whether the NIC's mere presence causes some type of electronicky/RFI glitch which has nothing to do with the driver(s) or software? Not an easy thing to test - without the driver, the NIC hardware is inactive, and vice versa.

Does it happen irrespective of which USB socket the NIC's plugged into?
My System SpecsSystem Spec
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04 Nov 2009   #14
supermatt

Windows 7 Home Premium 64-bit
 
 

Well, I'm glad to know I'm not the only one in the world getting this ridiculous error.

Quote   Quote: Originally Posted by SauceTheCat View Post
Supermatt, will you be getting a new wireless adapter? Or simply waiting for NetGear to provide Windows 7 drivers?
I plan on returning the Netgear adapter and either getting a really long ethernet cable or this:

D-Link Xtreme N PCI Express Desktop Adapter

I looked through forums and newegg reviews and many people have claimed it works on Windows 7 64 bit.

Quote   Quote: Originally Posted by H2SO4 View Post
Does it happen irrespective of which USB socket the NIC's plugged into?
It does not matter which port I have it plugged into. I've had in the back ports, in the front ones, all with the same problems.
My System SpecsSystem Spec
04 Nov 2009   #15
Bobinthedark

Windows 7 Home Premium 64-bit
 
 

I am having the same issue running windows 7 on a HP p6210y desktop using a Linksys WUSB 54GC v.3 wireless adapter. I got it to work using the Vista 64 (SP 2) drivers but I still get the monitor going to sleep BSoD sequence when on line. Glad I saved the cable I took out when I installed the wireless setup.
My System SpecsSystem Spec
04 Nov 2009   #16
SauceTheCat

Windows 7
 
 
Fixed?

All right, third time is the charm at good ol' Best Buy. (*fingers crossed*) I went back tonight with the intent of exhanging the NetGear USB adapter for a wireless solution that actually works.
After talking for an hour or so with a Geek Squad dude trying to find a working solution, we printed off a page of NetGear compatible devices from the Windows 7 hardware compatibility page, and discovered that indeed the USB adapter in question is listed on there as supposedly being Windows 7 compatible.
Geek Squad dude suggested we give this one another go, only this time first completely uninstalling any hint of NetGear's drivers and software (not only in device manager, but also in programs and features), rebooting, and then simply plugging in the adapter and letting Windows supply its own drivers.
So far so good!
Previously I wasn't able to get it to BSoD on command, and (for some dumb reason) never thought of trying supermatt's "attach an mp3 to an email" so I'm not sure if that would have previously caused us to BSoD, but I just now attached 3 different mp3s to the same email in gmail with no issues whatsoever.
Been surfing and doing all things interwebs for the last couple of hours with no BSoDs so far.
Knock on wood, but it's possible that the Windows supplied drivers may actually work.
I'll post again when I'm confident this has been resolved, or if I get the same frakking BSoD. Whichever comes first.
Cheers!
My System SpecsSystem Spec
05 Nov 2009   #17
supermatt

Windows 7 Home Premium 64-bit
 
 

SaucetheCat, I tried your method. I removed all vestiges of Netgear I could find, but when I plugged the stick in, all I got was "Windows could not find any drivers." Under Devices & Printers, it recognizes the netgear stick but lists under "Unspecified." It suggests looking online for the problem. Stupid Catch 22.
My System SpecsSystem Spec
05 Nov 2009   #18
usasma
Microsoft MVP

 
 

I would advise not using a USB wireless device. There have just been too many problems with them (and their drivers) on the forums - especially with Windows 7.

Use a card that installs inside of the computer and you will have fewer problems (simply because the USB stuff isn't involved any more - so it's less complicated).
My System SpecsSystem Spec
07 Nov 2009   #19
SauceTheCat

Windows 7
 
 
Still not working

With the old netgear adapter we were still getting the same BSoD.
Took it back to Best Buy today and decided one last try at Fry's. Picked up a D-Link DWA-130, which according to the Windows 7 compatibility center is supposed to work with 7.
I figured out that one way I know I can get the BSoD is using my Xbox as an extender on Windows Media Center. Tried that first thing and, sho nuff, still getting the same BSoD with the new D-Link even. (And I made sure to let Windows install its own drivers, completely ignoring that D-Link disc)
Fry's does sell a PCI express wireless card, but I think I'll skip that and just get a big ol' ethernet cable and just do it old school.
My System SpecsSystem Spec
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 Monitor Sleeps, then BSOD




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