Random BSOD caused by ntoskrnl.exe and other...


  1. Posts : 31
    Microsoft Windows 8.1 Pro 64-bi
       #1

    Random BSOD caused by ntoskrnl.exe and other...


    Hello guys, for one more times i have a problem with Blue Screens. FFS i have made 2 more topics before some time but the problems still occur. @Arc helped me out but i still have problems dont know what to do. Need a permanent solution. I got some dumps manually because my system deleted any file that is in the Minidump folder.
    Please help me out!!
    Notice: Check my dumps too !! (Couldn't upload it here) https://www.dropbox.com/s/9p83p0xyey2rq51/More%20Dumps%20by%20ME.zip
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi PadeLee.

    I worked two times with your BSOD issues earlier.


    So the issues are always different, and not any continuation to each other. Unfortunately we cannot predict which software/driver will bug out and when.

    Same this time. Now it is Microsoft LifeCam.
    Code:
    BugCheck 9F, {3, fffffa800a708060, fffff80000b9c3d8, fffffa800a6dc010}
    
    *** WARNING: Unable to verify timestamp for VX1000.sys
    *** ERROR: Module load completed but symbols could not be loaded for VX1000.sys
    Probably caused by : VX1000.sys
    
    Followup: MachineOwner
    ---------
    Which is very old.
    Code:
    fffff880`07e02000 fffff880`07ffc000   VX1000   T (no symbols)           
        Loaded symbol image file: VX1000.sys
        Image path: VX1000.sys
        Image name: VX1000.sys
        Timestamp:        Tue Apr 28 07:25:28 2009 (49F66210)
        CheckSum:         001FB42B
        ImageSize:        001FA000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Search for possible updates in Software Downloads: LifeCam VX-1000

    Also, as it appears to be a custom built (on Gigabyte GA-970A-D3 motherboard), Disable hibernate.

    Let us know the results.

    Edit: If you want a permanent solution, do it, following every step properly:
    Clean Reinstall - Factory OEM Windows 7
      My Computer


  3. Posts : 31
    Microsoft Windows 8.1 Pro 64-bi
    Thread Starter
       #3

    Arc you are awesome man, thanks for the insta-reply. So i disabled hibernate and checked for newer version of the lifecam drivers but nothing new. The drivers that cause BSOD are version 3.22 and the latest i've found are these. So what am i supposed to do? Also through Windows Update i get the same version 3.22 which was released in 2009 ;(
      My Computer


  4. Posts : 31
    Microsoft Windows 8.1 Pro 64-bi
    Thread Starter
       #4

    Please check my other dumps too.
    Thanks again keep up the good job!
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    PadeLee said:
    Arc you are awesome man, thanks for the insta-reply. So i disabled hibernate and checked for newer version of the lifecam drivers but nothing new. The drivers that cause BSOD are version 3.22 and the latest i've found are these. So what am i supposed to do? Also through Windows Update i get the same version 3.22 which was released in 2009 ;(
    You can contract the vendor (microsoft) and explain the situation to them.

    Otherwise you can disable the cam.

    There is no reason to check the other dumps, as they will not reflect the present situation.
      My Computer


  6. Posts : 31
    Microsoft Windows 8.1 Pro 64-bi
    Thread Starter
       #6

    I contacted microsoft. But please check my other dumps i ask you because i got BSOD's and i dont know the reason. The thing is that when i think that my system is healthy i get BSOD's. Please Arc make me this favor. Just to ensure that it is not a hardware problem. Please!
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Attachment 309515

    Display issue, as is .....
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 117, {fffffa800a5cf090, fffff88004838e80, 0, 0}
    
    Unable to load image atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+ae80 )
    
    Followup: MachineOwner
    ---------
    As it did not continue after 22/01, I dont see any reason to pay attention to them ATM.

    Concentrate on the webcam issue.

    If you are concerned about the hardware, take some tests.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Stress test the CPU.
    Hardware - Stress Test With Prime95

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
      My Computer


  8. Posts : 31
    Microsoft Windows 8.1 Pro 64-bi
    Thread Starter
       #8

    I'll run the tests but keep in mind that I have force-closed the PC many times so I'm afraid that maybe the mobo is kinda damaged or sth... Anyways I will post the results of the tests
    Thanks again :)
      My Computer


  9. Posts : 31
    Microsoft Windows 8.1 Pro 64-bi
    Thread Starter
       #9

    Ok i ran gpu tests for around 15 mins and no error temps good. What about the driver issues BSOD's you got there from my dumps? And one more question your win7 theme i awesome can you share it with me :):):)
    You are awesome thanks for trying to help me ))
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10
      My Computer


 

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