BSOD on Startup - Varying Error Messages

Page 5 of 8 FirstFirst ... 34567 ... LastLast

  1. Posts : 17,322
    Win 10 Pro x64
       #41

    OK, this time it's another driver,

    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff880075ae38a, fffff8800a193488, fffff8800a192ce0}
    
    Probably caused by : RTKVHD64.sys ( RTKVHD64+35e38a )
    
    Followup: MachineOwner
    Driver Reference Table - RTKVHD64.sys

    That driver is from Jan. 2014 though.

    I think something else is going on here.

    What were the results of the SFC scan?

    Have you checked for malware recently?
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #42

    I think these tests will be useful too,

    SeaTools for DOS and Windows - How to Use

       Information
    MemTest86+

    Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

    Use this tutorial to help you use MemTest86+:
    RAM - Test with MemTest86+


    Do you have backups and use an imaging program to keep all your data safe?

    That is always a good idea anyway but even more so right now.
      My Computer


  3. Posts : 44
    Windows 7 Home Premium x64
    Thread Starter
       #43

    Results of sfc /verifyonly showed nothing - all clear. I can run sfc /scannow if need be - as I understand sfc /verifyonly analyzes and it found nothing. I'm running MSE and will run a Full Scan right now. Will also follow instructions from previous post. I do not have a backup - I will see what I can do now. Thanks in advance.
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
       #44

    Do you have Malwarebytes installed?

    That is another excellent tool to have installed.

    https://www.malwarebytes.org/

    Just use the free version, uncheck the free trial,

    Attachment 309841

    Update the database and do a full scan.
      My Computer


  5. Posts : 44
    Windows 7 Home Premium x64
    Thread Starter
       #45

    I do not, but I do now. Thanks! :)
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #46

    You're welcome. We'll get this figured out. :)
      My Computer


  7. Posts : 44
    Windows 7 Home Premium x64
    Thread Starter
       #47

    Thanks - I know we will. :) 6 minutes into Malwarebytes scan and it seems we already have 3 objects detected - great idea for that. Thanks. I'll update you on the results when the scan is complete. Also loaded MemTest86+ on a thumb drive, I will try that once the scan is complete and we've sorted everything out with that. Thanks in advance.
      My Computer


  8. Posts : 17,322
    Win 10 Pro x64
       #48

    Good work, after the malwarebytes scan and clean, can you upload the log file.

    It will be here,

    C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

    ProgramData is a hidden folder so you will have to unhide it.

    Hidden Files and Folders - Show or Hide
      My Computer


  9. Posts : 44
    Windows 7 Home Premium x64
    Thread Starter
       #49

    Sure thing - any idea how long a full scan takes? I'm going to leave it running overnight regardless, but I was just curious.
      My Computer


  10. Posts : 17,322
    Win 10 Pro x64
       #50

    It might be a few hours on your's, you have about 300+ GB to go through.
      My Computer


 
Page 5 of 8 FirstFirst ... 34567 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:27.
Find Us