BSOD help, error code 0x0000000a & 0x000000d1

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  1. Posts : 37
    Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
       #1

    BSOD help, error code 0x0000000a & 0x000000d1


    Hello, i have been getting bsod lately and i got 2 of them, i didn't install anything new or was playing games before the bsod, the attachment contains all the information needed, by the .bat program from the sticky.

    Thank you in advance.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

    e1y60x64.sys Tue Aug 19 03:45:05 2008 (48A9ED61)
    Intel(R) 82567LM Gigabit Network Connection
    Driver Reference Table - e1y60x64.sys

    netw5v64.sys Thu Mar 26 22:21:24 2009 (49CBAB84)
    Intel Wireless WiFi Link Driver
    Driver Reference Table - netw5v64.sys

    igdkmd64.sys Sat Feb 12 01:16:32 2011 (4D558B10)
    Intel Graphics driver
    Driver Reference Table - igdkmd64.sys

    Daemon Tools/Alchohol is known to cause BSODs:
    How to remove sptd.sys from system
    Registry and SPTD problems | DAEMON Pro Help

    dtsoftbus01.sys Thu Jun 20 13:22:51 2013 (51C2ADCB)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    Driver Reference Table - dtsoftbus01.sys

    Uninstall AVAST for testing purpose. Use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Run Disk Check on your Hard Drive(s): Disk Check

    Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

    Run a Hard Drive test: https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


    Dump Information:
    Code:
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sun Mar  9 07:01:46.377 2014 (UTC + 6:00)
    System Uptime: 1 days 1:54:14.047
    BugCheck A, {0, 2, 0, fffff80002a1d477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      My Computer


  3. Posts : 37
    Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
    Thread Starter
       #3

    I didn't found any update for the Intel(R) 82567LM Gigabit Network Connection do i have to uninstall it?
    sptd.sys wasn't in my pc so i uninstalled the daemon tools
    I did all of the steps in the bottom like disk check, clean boot, reduce start up programs, changed my antivirus to Microsoft one

    Here my hard drive's screen shot: https://i.imgur.com/J0lgAgA.png
    I wasn't able to run seatools as this error show's up then becomes unresponsive: https://i.imgur.com/RVvrs5B.png
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software Downloads

    For seatools. read the Info under step 2, about AHCI.
      My Computer


  5. Posts : 37
    Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
    Thread Starter
       #5

    koolkat77 said:
    I downloaded from the site you provided but it didn't install nothing, and for seatools i don't understand those advance stuff
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    ninetailz said:
    koolkat77 said:
    I downloaded from the site you provided but it didn't install nothing, and for seatools i don't understand those advance stuff
    The device for which the driver is failing is Intel(R) WiFi Link 5100 AGN. No adequate reason for "not install nothing".

    Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software Downloads
    Attachment 309747

    The screenshot is of this page. The suggested driver is right and appropriate.

    And for seatools you dont understand the above stuff.

    Be a bit more clear? Are you failing to understand anything? Or you are unable to understand it? The clarity is needed in your response.
      My Computer


  7. Posts : 37
    Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
    Thread Starter
       #7

    Arc said:
    ninetailz said:
    koolkat77 said:
    I downloaded from the site you provided but it didn't install nothing, and for seatools i don't understand those advance stuff
    The device for which the driver is failing is Intel(R) WiFi Link 5100 AGN. No adequate reason for "not install nothing".

    Intel® PROSet/Wireless Software — Intel® PROSet/Wireless Software Downloads
    Attachment 309747

    The screenshot is of this page. The suggested driver is right and appropriate.

    And for seatools you dont understand the above stuff.

    Be a bit more clear? Are you failing to understand anything? Or you are unable to understand it? The clarity is needed in your response.
    Did i install it correctly? -->
    and for seatools i am failing to understand those bios stuff under section 2
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    It appears to be the right driver.

    I think you are not that much aware of the internals of computers? Otherwise you have understood the BIOS setup.
    In remote assistance, we can suggest the steps only. Cannot work in hand. If you cannot follow the suggestions, it is better you contract any PC repair person, rather than breaking or damaging anything by trying it yourself.
      My Computer


  9. Posts : 37
    Microsoft Windows 7 Ultimate 64-bit Multiprocessor Service Pack 1
    Thread Starter
       #9

    I again had a bsod, i started speedfan and in middle of it starting the bsod happened and my lap restarted. dump is in the attachment
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Intel Rapid Storage.
    Code:
    BugCheck D1, {fffff880038213eb, 2, 0, fffff880014d290c}
    
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    Probably caused by : iaStorA.sys ( iaStorA+8490c )
    
    Followup: MachineOwner
    ---------
    It is one of the most crash prone things. You should not use it. But, unfortunately you cannot uninstall or disable it, because it is ....
    Code:
    Intel(R) Mobile Express Chipset SATA RAID Controller
    If you disable it now, windows will refuse to boot. Windows can boot only on the storage controller on which it actually installed.

    The only thing that you can do is to boot into the BIOS. Disable RAID. Disable intel rapid storage / intel smart response. Set the storage controller to AHCI mode.
    Then perform a Clean Reinstall - Factory OEM Windows 7
      My Computer


 
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