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Windows 7: BSOD problem!

13 Mar 2014   #11
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

OK, good. This will help with the Idk specs.

To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


My System SpecsSystem Spec
.
13 Mar 2014   #12
Lasha123

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

My computer crashed again. What should i do to fix this problem?
My System SpecsSystem Spec
13 Mar 2014   #13
Lasha123

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

My computer crashed again. What should i do?
My System SpecsSystem Spec
.

13 Mar 2014   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Upload the new .dmp file here
My System SpecsSystem Spec
13 Mar 2014   #15
Lasha123

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here!
My System SpecsSystem Spec
13 Mar 2014   #16
Lasha123

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can you tell me your skype? I'll add you or add me: lashakakulia_20001
My System SpecsSystem Spec
13 Mar 2014   #17
Gandalf

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrBugcheckOnTimeout+0x8D)
Bugcheck code: 0x116 (0xFFFFFFFF862E54B8, 0xFFFFFFFF956594EC, 0xFFFFFFFFC000000D, 0x3)

Suggest you replace your GPU driver, follow these steps:
1. Download and install NVIDIA Driver Uninstaller Free Download
2. Download the latest driver for your GPU - Drivers - Download NVIDIA Drivers
3. Open your Device Manager
4. Click the + next to Display adapter
5. Right click your device
6. Click Uninstall
7. Check the box to Delete driver software for the device
8. Click OK
9. Restart your computer in Safe mode
10. Run the Driver Uninstaller
I have not used this program, so you will have follow your own best judgement.
11. Restart your computer
12. Install the drivers you downloaded in step 2.
My System SpecsSystem Spec
13 Mar 2014   #18
Lasha123

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Please add me in skype: lashakakulia_20001
My System SpecsSystem Spec
13 Mar 2014   #19
Lasha123

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

I updated Nvidia
My System SpecsSystem Spec
13 Mar 2014   #20
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
0: kd> lmvm nvlddmkm
start    end        module name
94e3e000 9587d000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 04 21:33:29 2014 (5315B301)
    CheckSum:         00A0AD0A
    ImageSize:        00A3F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
.
.
.
.
.
.
8e0e6b78 9590a07b 00000116 862e54b8 956594ec nt!KeBugCheckEx+0x1e
8e0e6b9c 958fed2f 956594ec c000000d 00000003 dxgkrnl!TdrBugcheckOnTimeout+0x8d (FPO: [Non-Fpo])
8e0e6bd0 958fe9ce 862e54b8 862e54b8 9393307e dxgkrnl!DXGADAPTER::PrepareToReset+0xf1 (FPO: [Non-Fpo])
8e0e6bec 9593a92c 00000000 00000000 8e0e6cb0 dxgkrnl!TdrIsRecoveryRequired+0x14e (FPO: [Non-Fpo])
8e0e6c64 95961c1d fffffcfb 00018eab 00000000 dxgmms1!VidSchiReportHwHang+0x3c0 (FPO: [Non-Fpo])
8e0e6c90 95941993 872d9198 8e0e6cb0 00000102 dxgmms1!VidSchWaitForCompletionEvent+0x16f (FPO: [Non-Fpo])
8e0e6d28 959663c9 00000000 82e50bb9 872d9198 dxgmms1!VidSchiScheduleCommandToRun+0x14d (FPO: [Non-Fpo])
8e0e6d3c 95966485 872d9198 00000000 872d4310 dxgmms1!VidSchiRun_PriorityTable+0xf (FPO: [Non-Fpo])
8e0e6d50 8302312f 872d9198 a0c0db7f 00000000 dxgmms1!VidSchiWorkerThread+0x7f (FPO: [Non-Fpo])
8e0e6d90 82eca549 95966406 872d9198 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
The video card is already using the most updated driver, but I see lots of DirectX references in the dmp file.

Do the following:
1. Completely uninstall the existing driver and reinstall as per instructions in post #17

2. Download and reinstall DirectX:
How to install the latest version of DirectX

3. Check the video card and general computer insides for accumulated dust and clean out properly - check the fans carefully.

4. Run a stress test using this tool - report back findings:
Video Card - Stress Test with Furmark

5. Go through these steps:
Diagnosing basic problems with DirectX
My System SpecsSystem Spec
Reply

 BSOD problem!




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