Very odd Volsnap BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED


  1. Posts : 33
    Windows 7 Pro x64
       #1

    Very odd Volsnap BSOD - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED


    I've had this super odd BSOD pop-up at seemingly random times, any help would be greatly appreciated.

    Operating System
    Windows 7 Professional 64-bit SP1
    CPU
    Intel Core i5 2400 @ 3.10GHz 64 °C
    Sandy Bridge 32nm Technology
    RAM
    8.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
    Motherboard
    ASRock P67 Extreme4 Gen3 (CPUSocket) 33 °C
    Graphics
    SyncMaster (1920x1200@59Hz)
    1023MB NVIDIA GeForce GT 430 (ASUStek Computer Inc) 40 °C
    Storage
    59GB M4-CT064M4SSD2 ATA Device (SSD)
    465GB Hitachi HDP725050GLA360 ATA Device (SATA) 31 °C
    3726GB Seagate ST4000DM000-1F2168 ATA Device (SATA) 32 °C
    3726GB Seagate ST4000DM000-1F2168 ATA Device (SATA) 31 °C
    465GB Seagate ST500DM002-1BC142 ATA Device (SATA) 30 °C
    930GB Western Digital WD My Book 1110 USB Device (USB (SATA)) 37 °C
    1863GB Western Digital WD Ext HDD 1021 USB Device (USB (SATA)) 36 °C
    1862GB Western Digital WD My Book 1140 USB Device (USB (SATA)) 34 °C
    Optical Drives
    WD Virtual CD 1110 USB Device
    ATAPI iHAS124 B ATA Device
    TSSTcorp CDDVDW SH-222BB ATA Device
    Audio
    M-Audio FW Solo
      My Computer


  2. Posts : 4,566
    Windows 10 Pro
       #2

    Installed any new hardware/software recently?

    Windows updates?

    Driver updates?
      My Computer


  3. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #3

    thatsmajor said:
    I've had this super odd BSOD pop-up at seemingly random times, any help would be greatly appreciated.

    Operating System
    Windows 7 Professional 64-bit SP1
    CPU
    Intel Core i5 2400 @ 3.10GHz 64 °C
    Sandy Bridge 32nm Technology
    RAM
    8.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
    Motherboard
    ASRock P67 Extreme4 Gen3 (CPUSocket) 33 °C
    Graphics
    SyncMaster (1920x1200@59Hz)
    1023MB NVIDIA GeForce GT 430 (ASUStek Computer Inc) 40 °C
    Storage
    59GB M4-CT064M4SSD2 ATA Device (SSD)
    465GB Hitachi HDP725050GLA360 ATA Device (SATA) 31 °C
    3726GB Seagate ST4000DM000-1F2168 ATA Device (SATA) 32 °C
    3726GB Seagate ST4000DM000-1F2168 ATA Device (SATA) 31 °C
    465GB Seagate ST500DM002-1BC142 ATA Device (SATA) 30 °C
    930GB Western Digital WD My Book 1110 USB Device (USB (SATA)) 37 °C
    1863GB Western Digital WD Ext HDD 1021 USB Device (USB (SATA)) 36 °C
    1862GB Western Digital WD My Book 1140 USB Device (USB (SATA)) 34 °C
    Optical Drives
    WD Virtual CD 1110 USB Device
    ATAPI iHAS124 B ATA Device
    TSSTcorp CDDVDW SH-222BB ATA Device
    Audio
    M-Audio FW Solo
    Hello there!

    Dump file is pointing to volsnap.sys which may not be the actual cause. So I would recommend to run a SFC/ SCANNOW

    I did found a known cause for BSOD i.e. Western Digital SCSI Arcitecture Model (SAM) WDM driver (wdcsam64.sys) I would recommend to update them

    Run chkdsk /f as well just to make sure all the hard drive are in good condition.


    Capt.Jack Sparrow's - BSOD Output


    Code:
    Debug session time: Mon Mar 10 07:58:07.782 2014 (UTC + 5:30)
    Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\030914-61464-01.dmp]
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime: 0 days 1:36:01.797
    *** ERROR: Module load completed but symbols could not be loaded for volsnap.sys
    Probably caused by : volsnap.sys ( volsnap+19d6e )
    BugCheck 1000007E, {ffffffffc0000005, fffff88001819d6e, fffff8800a8517c8, fffff8800a851020}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Bugcheck code 1000007E
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88001819d6e, The address that the exception occurred at
    Arg3: fffff8800a8517c8, Exception Record Address
    Arg4: fffff8800a851020, Context Record Address
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    FAILURE_BUCKET_ID:  X64_0x7E_volsnap+19d6e
    MaxSpeed:     3100
    CurrentSpeed: 3093
    BiosVersion = P2.20
    BiosReleaseDate = 05/11/2012
    SystemManufacturer = To Be Filled By O.E.M.
    SystemProductName = To Be Filled By O.E.M.
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    THIRD PARTY DRIVER LIST (Information purpose only)


    Code:
    EtronHub3.sys                 Fri Feb  3 16:53:55 2012 (4F2BC3CB)
    EtronXHCI.sys                 Fri Feb  3 16:53:49 2012 (4F2BC3C5)
    GEARAspiWDM.sys               Fri May  4 01:26:17 2012 (4FA2E2E1)
    HECIx64.sys                   Thu Nov 10 06:22:25 2011 (4EBB2049)
    ISCTD64.sys                   Wed Nov 28 01:22:34 2012 (50B51A02)
    PxHlpa64.sys                  Mon Oct 17 19:59:34 2011 (4E9C3BCE)
    Rt64win7.sys                  Thu Apr 21 23:45:33 2011 (4DB07445)
    TuneUpUtilitiesDriver64.sys   Fri May 25 15:58:19 2012 (4FBF5EC3)
    amdxata.sys                   Fri Mar 19 21:48:18 2010 (4BA3A3CA)
    avc3.sys                      Mon Dec  2 15:07:41 2013 (529C54E5)
    avchv.sys                     Wed Oct 31 22:35:22 2012 (50915A52)
    bdfndisf6.sys                 Fri Feb 22 22:11:39 2013 (51279FC3)
    bdfwfpf.sys                   Mon Nov 14 22:46:17 2011 (4EC14CE1)
    gzflt.sys                     Fri Aug 23 16:18:49 2013 (52173E11)
    ikbevent.sys                  Wed Jan  4 06:05:09 2012 (4F039EBD)
    imsevent.sys                  Wed Jan  4 06:05:31 2012 (4F039ED3)
    intelppm.sys                  Tue Jul 14 04:49:25 2009 (4A5BC0FD)
    mafw.sys                      Wed Jan 25 10:01:54 2012 (4F1F85BA)
    nvhda64v.sys                  Thu Nov 28 19:08:09 2013 (52974741)
    nvlddmkm.sys                  Thu Dec 19 22:32:52 2013 (52B326BC)
    nvvad64v.sys                  Thu Dec  5 04:40:01 2013 (529FB649)
    trufos.sys                    Wed Aug  7 16:16:25 2013 (52022581)
    wdcsam64.sys                  Wed Apr 16 14:09:08 2008 (4805BB2C)
    http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
    http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=avc3.sys
    http://www.carrona.org/drivers/driver.php?id=avchv.sys
    http://www.carrona.org/drivers/driver.php?id=bdfndisf6.sys
    http://www.carrona.org/drivers/driver.php?id=bdfwfpf.sys
    http://www.carrona.org/drivers/driver.php?id=gzflt.sys
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    mafw.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=trufos.sys
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
      My Computer


  4. Posts : 33
    Windows 7 Pro x64
    Thread Starter
       #4

    Thanks for the help, i'll be cross checking this when I get home
      My Computer


  5. Posts : 33
    Windows 7 Pro x64
    Thread Starter
       #5

    System and hard-drive scan came back clean...

    I can't find the Western Digital SCSI Arcitecture Model (SAM) WDM driver (wdcsam64.sys) drivers anywhere; any idea?
      My Computer


  6. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #6

    thatsmajor said:
    System and hard-drive scan came back clean...

    I can't find the Western Digital SCSI Arcitecture Model (SAM) WDM driver (wdcsam64.sys) drivers anywhere; any idea?
    Check the WD website you may find it.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:30.
Find Us