BSOD playing Guild wars 2, bug check code 0x00000124

IcyInferno · 09 Mar 2014

I was playing guild wars 2, I assume I BSOD'ed however, I didn't see the screen. The system just acted like it reset but I had the BSOD error message when I logged back in. I had youtube in the back ground playing a music video and I had just clicked back in the video timeline to replay the video and it crashed... I tried to recreate the situation but it didn't happen again... I just replaced the RAM, GPU, and PSU a few days ago.. and am wondering if there are left over drivers from the old GPU, but am unsure how to check or if that is even the problem..

Attached is my SF Diagnostics file.
Thanks ahead of time for the help!

andrew129260 · 11 Mar 2014

Do you have the latest patch?

Game updates - Guild Wars 2 Wiki (GW2W)

Are you graphics drivers up to date?

Drivers | GeForce

**Capt.Jack Sparrow** · 11 Mar 2014

IcyInferno said:

I was playing guild wars 2, I assume I BSOD'ed however, I didn't see the screen. The system just acted like it reset but I had the BSOD error message when I logged back in. I had youtube in the back ground playing a music video and I had just clicked back in the video timeline to replay the video and it crashed... I tried to recreate the situation but it didn't happen again... I just replaced the RAM, GPU, and PSU a few days ago.. and am wondering if there are left over drivers from the old GPU, but am unsure how to check or if that is even the problem..

Attached is my SF Diagnostics file.
Thanks ahead of time for the help!

Hello there!

You bugcheck is 0x124 more information about this error can be found here : http://captaindbg.com/bug-check-0x12...-troubleshoot/

So I check your dump file

Code:

===============================================================================
Common Platform Error Record @ fffffa8009614038
-------------------------------------------------------------------------------
Record Id     : 01cf3bd3b3b668c3
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/9/2014 20:11:09 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80096140b8
Section       @ fffffa8009614190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000006

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8009614100
Section       @ fffffa8009614250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000006
CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa8009614250

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8009614148
Section       @ fffffa80096142d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
  Status      : 0xff80000000000124
  Address     : 0x000000021a06ab00
  Misc.       : 0x0000000000000086

I would recommend to uninstall GIGABYTE OC GURU II and go into your BIOS and reset you default settings so any sort of Overclocking can be reversed. Check this article How To Clear CMOS (Reset BIOS)

Capt.Jack Sparrow's - BSOD Output

Code:

Debug session time: Mon Mar 10 01:41:09.992 2014 (UTC + 5:30)
Loading Dump File [C:\Users\Shyam\SysnativeBSODApps\030914-11278-01.dmp]
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime: 0 days 0:00:05.820
Probably caused by : GenuineIntel
BugCheck 124, {0, fffffa8009614038, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8009614038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

THIRD PARTY DRIVER LIST (Information purpose only)

Code:

AsrRamDisk.sys      Thu May  9 14:20:45 2013 (518B6365)
RzFilter.sys        Thu Oct 10 20:59:11 2013 (5256C7C7)
amdxata.sys         Fri Mar 19 21:48:18 2010 (4BA3A3CA)
avgidsha.sys        Tue Nov 26 02:17:18 2013 (5293B756)
avgloga.sys         Fri Nov  1 03:19:41 2013 (5272D075)
avgmfx64.sys        Tue Oct  1 04:19:53 2013 (524A0011)
avgrkx64.sys        Tue Sep 10 04:12:59 2013 (522E4EF3)
dump_iaStorA.sys    Fri Aug  2 07:09:52 2013 (51FB0DE8)
iaStorA.sys         Fri Aug  2 07:09:52 2013 (51FB0DE8)
iaStorF.sys         Fri Aug  2 07:09:54 2013 (51FB0DEA)
iusb3hcs.sys        Tue Mar 26 21:37:08 2013 (5151C7AC)
scmndisp.sys        Fri May 27 16:00:22 2011 (4DDF7D3E)