Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: ntoskrnl.exe crashes when i play games. Please Help!

10 Mar 2014   #1

Windows Ultimate x64
ntoskrnl.exe crashes when i play games. Please Help!

Hello there. I just put together my firth custom build and its all working great except for when i get a BSOD crash. I have done crash analysis and it keeps happening at same place everytime. The ntoskrnl.exe is the crash address for all of them. And it seems to happen mostly when I am playing Civ5 thru directx11 seems to not happen while playing it in direct x9. Furthermore it will play battlefield 4 without prob. I have tried updating drives where i can and ran disk scan after disk scan and cant find anything. I have done pass with memtest and tested my harddrive and could find no errors in either. I will post a crash report here, but if there is anymore info i can give that will be of help please just let me know. I have run out of things i can think to do to fix this problem and becoming extremely frustrated and disheartened.

031014-29998-01.dmp 3/10/2014 7:29:55 PM
NT Kernel & System
Microsoft® Windows® Operating System Microsoft Corporation
6.1.7601.18247 (win7sp1_gdr.130828-1532) x64
7601 262,144
3/10/2014 7:30:08 PM

My System SpecsSystem Spec
11 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

Hi there,

Here's some info on 0x124 errors,

Stop 0x124 - what it means and what to try

Also without the needed info it's hard to recommend anything,

Additional information is required.

1. Download this .BAT file to your desktop
2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
11 Mar 2014   #3

Windows Ultimate x64

Hello. I have run the debug report and this is what i came back with. I have also attempted all of the steps above and none seem to work. What's weird is it doesn't seem to have a problem with games in windowed mode. I played titanfall for hours without issue.
My System SpecsSystem Spec

11 Mar 2014   #4

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

All your dumps are blaming hardware.

I'll go ahead and post this for you,

Let's do some hardware tests

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.

This is a problem here though,

Registered Owner:          Ragnarok
Registered Organization:   
Product ID:                00359-OEM-8992687-00006
Original Install Date:     3/7/2014, 9:05:22 PM
System Boot Time:          3/11/2014, 1:14:12 PM
System Manufacturer:       Gigabyte Technology Co., Ltd.
You have an OEM install on a retail motherboard, that can't be done without some sort of hack.

You need to get a legal genuine install to continue receiving help.

Once you have done that, please post back with this info,

Please perform the following:

1. Download and save this tool to your desktop:

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply.
My System SpecsSystem Spec

 ntoskrnl.exe crashes when i play games. Please Help!

Thread Tools

Similar help and support threads
Thread Forum
BSOD (and other crashes !) - (trying to) play Far Cry 4
i'm certainly not alone in this problem, but there is no rhyme or reason to the crashes that i can see i live in hope of a simple fix that won't require a hardware upgrade :zip: help me obi wan ! :confused:
BSOD Help and Support
Laptop lag when I play videos , use office ,play games
Hello I have laptop HP PROBOOK 4530S since 2011 and worked very well but in november 2013 my laptop start lagging , in the first the lag is limited on videos , but after I suffer the lag in games ( also old games ) , microsoft office , when I use the browsers etc.. , there is my specifications ...
Music, Pictures & Video
nvd3dum.dll - Can't play any Games! All games stop working on launch
APPCRASH: nvd3dum.dll is the file causing all my games to crash completely I've tried the following: Re-isntall Nvidia Drivers Re-install the games Re-install C++ & Microsoft.NET Framework 4.0 Re-install Steam files (via Deleting every folder other than 'steamapps' and the Steam exe itself...
Games Explorer - Last Play Time of Games - Enable or Disable
Enable or Disable Last Play Time of Games in "Games Explorer" in Vista, Windows 7, and Windows 8 This tutorial will show you how to enable or disable the tracking of last play time of games in Games Explorer in Vista, Windows 7, and Windows 8. To Turn Tracking of Last Play Time of...
My pc crashes when i play BF3
When i play battlefield 3, my computer screen will freeze in the first 10 mins and ill have to manually shut my computer off, and sometimes a blue screen comes up saying window has shutdown to prevent hardware damage, or something like that, and restarts my pc, this happens in the first few seconds...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:53.
Twitter Facebook Google+