New
#11
AVG reported a few problems, which is cleared.
Malwarebytes Anti-malware reported no problems.
Proceeding with firmware update.
AVG reported a few problems, which is cleared.
Malwarebytes Anti-malware reported no problems.
Proceeding with firmware update.
Apologies for the lack of deadline update; the plan is to leave it on overnight, so expect a report in 24-36 hours (depending on possible crash(es)).
Ok, so finding the Memory.DMP file in %SystemRoot% works a lot better if I show protected operating files. D'oh. It's now transferring; should be available in 35-50 minutes.
I take it the entire 947 MB file is not needed, and the program referred to will extract the stuff that actually says what caused the crash?
I'm on a borrowed computer, currently.
Oh, and Firmware update: It already had the latest firmware, but I re-updated it to make sure. So, virus-scan, malware scan and firmware update done. The slowdowns/crashes still occur; possibly hasn't been enough time for a BSOD, yet.
And the Designer Media Log Collection file it created from my computer.
Post screenshots of both the HDD and SSD using CrystalDiskInfo - Software - Crystal Dew World
Uninstall MagicDisc.
Re-seat the sata and power cables.
If possible, change the SATA cables, and apply them to other unused ports to the motherboard.
Let us know for any further issue.
Both rate as good, and between your post and something that I noticed plugging the SSD in, I believe the problem has been found. The problem itself is why I don't want to plug it back in again...
Ah. Checking "Is MagicDisc safe" on Google sure gets some alarming reviews.
...Namely, the power and data plug-ins on the SSD wiggle if you put a little bit of pressure on them.
I'll be taking it into the shop I bought it from for either warranty replacement, or if it's out of warranty or out of stock, hopefully some solder and glue. (They do repairs as well as sales)
If not, some shop in the area should be able to solder and glue it.
Pending no further problems in the immediate future after that, I think we can call this one solved.
Thanks.