BSOD When Shutting Down, BAD_POOL_HEADER


  1. Posts : 10
    Windows 7 Ultimate x64
       #1

    BSOD When Shutting Down, BAD_POOL_HEADER


    This Is So Strange. No BSOD Happened To Me Before.
    This Is My First BSOD

    I Was In My PC. I Shutdown The PC Before Sleep.
    And Guess What? It Appeared When The PC Shutdown.
    I Know My Family Had A BSOD Once With This PC.
    Found Out That Time HDD Was Corrupt.

    And This Time ( I Used NirSoft´s Blue Screen View ) I Used sfc /scannow
    And It Found Some Corrupt Files. But It Must Be Driver Issues. Hers The BSOD Display:

    BAD_POOL_HEADER
    0x00000019
    Caused By Driver: ntoskrnl.exe

    Strangely I Shutdown The PC, RIGHT After Avast! Free Anti-Virus Was Installed.
    Im Gonna Later Edit This Post To See The sfc /scannow log.

    EDIT: Past Time My Family Had A BSOD, I Ran a chkdsk check.
    It Was Taking Too Long . So I Forced Shutdown.
    I Reinstalled Windows 7 After That. I Formatted My Partitons, Deleted Them.
    And Created New. Don´t Know If This Time Its HDD Corruption.

    ANOTHER EDIT: Windows 7 Acess Denies Me When I Try To View Dump Files
    Or CBS Logs. And I Am An Adminstrator. I Only Managed To View DMP Via Blue Screen View.
    I Cannot Also View The sfc /scannow log.
    Last edited by DarkusFoxyn; 14 Mar 2014 at 07:17. Reason: Windows Acess Dening Me To Error Logs
      My Computer


  2. Posts : 72,052
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Darkus, and welcome to Seven Forums.

    Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help. :)
      My Computer


  3. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Heres The Files And Info.

    Attachment 310371

    Attachment 310372


    Note: Before The BSOD Happened, I Installed Avast! Free Anti-Virus And Shutdown The PC.
    But Before Any BSOD Happened, In My Windows 7 Home Premium x86 ( I Maked The Move To x64 Now. ),
    I Installed Avast! Free Anti-Virus And No BSOD Or Error Happened.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Download and install Drivers for Atheros AR9285 and Windows 7.

    Follow Driver Install - Device Manager to install the driver.

    Let us know the results.
    -----------------------------------------------
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {22, fffffa80044f9000, 0, 0}
    
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : athrx.sys ( athrx+11da )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000022, 
    Arg2: fffffa80044f9000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x19_22
    
    POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d13100
    GetUlongFromAddress: unable to read from fffff80002d131c0
     fffffa80044f9000 Nonpaged pool
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff80002a6f4ce to fffff80002adbbc0
    
    STACK_TEXT:  
    fffff880`09cd0838 fffff800`02a6f4ce : 00000000`00000019 00000000`00000022 fffffa80`044f9000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`09cd0840 fffff800`02c0f54a : 00000000`00000000 fffff880`09cd0990 fffff880`09cd0910 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x72e6
    fffff880`09cd08d0 fffff880`01470195 : fffffa80`03c95b30 fffffa80`0447f000 00000000`00000000 fffffa80`00000000 : nt!ExFreePoolWithTag+0x46a
    fffff880`09cd0980 fffff880`06a411da : fffffa80`044f9000 fffff880`06a6f3d1 00000000`00000000 fffffa80`053e01a0 : ndis!NdisFreeMemory+0x15
    fffff880`09cd09b0 fffffa80`044f9000 : fffff880`06a6f3d1 00000000`00000000 fffffa80`053e01a0 fffffa80`044f9000 : athrx+0x11da
    fffff880`09cd09b8 fffff880`06a6f3d1 : 00000000`00000000 fffffa80`053e01a0 fffffa80`044f9000 fffffa80`03c95b30 : 0xfffffa80`044f9000
    fffff880`09cd09c0 00000000`00000000 : fffffa80`053e01a0 fffffa80`044f9000 fffffa80`03c95b30 00000000`00000000 : athrx+0x2f3d1
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athrx+11da
    fffff880`06a411da ??              ???
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  athrx+11da
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athrx
    
    IMAGE_NAME:  athrx.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a2ea4b9
    
    FAILURE_BUCKET_ID:  X64_0x19_22_athrx+11da
    
    BUCKET_ID:  X64_0x19_22_athrx+11da
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x19_22_athrx+11da
    
    FAILURE_ID_HASH:  {b1ff1005-046b-2210-ff7f-2d93fe9a731c}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm athrx
    start             end                 module name
    fffff880`06a40000 fffff880`06b98000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Tue Jun 09 23:36:49 2009 (4A2EA4B9)
        CheckSum:         0015FE99
        ImageSize:        00158000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  5. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Sorry For Like, 5 Days After You Posts, I Reinstalled Windows 7 From My Disk, And, Arc, When It BSOD´d On Me It Did Have The Exact Version Of The Atheros Driver, Because When I Reinstall Windows ( It Happens, Like, 2 Times A Month ) I Only Update NVIDIA Drivers, Nothing More, My PC Is Fine Now, But I Do Not Think The Wireless Driver Caused It.
    Please Post For Why´d It Happen So I Later Can Avoid Getting A BSOD.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    DarkusFoxyn said:
    But I Do Not Think The Wireless Driver Caused It.
    Troubleshooting is based on facts, on on thinking. If you want to pay importance to thinking over fact, it is your choice. :)
      My Computer


 

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