Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD only in sleep mode, BCCode: 1000007e, BCP1: FFFFFFFFC0000005

14 Mar 2014   #1

windows 7 64 bit
BSOD only in sleep mode, BCCode: 1000007e, BCP1: FFFFFFFFC0000005

I installed a new motherboard, memory and CPU 3 weeks ago and get BSODs irregularly whilst the computer is in sleep mode.

I did not re-install Windows, as it worked just with automatic reinstallation of new drivers.

I have re-installed drivers (especially the video drivers) and restored back to the install date without improving the problem.

I have also run the extended MemTest on the 8GB Kingston memory, which reports no issues.

The graphics are being run by the onboard graphics set together with an Intel Pentium 3020.

The following is the latest statement from Windows recovery:

BCCode: 1000007e
BCP2: FFFFF88000E1E977
BCP3: FFFFF8800372A7C8
BCP4: FFFFF8800372A020
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I attach the debug file obtained after using the DM log collector.

I would be grateful for any suggestions as to the cause.



My System SpecsSystem Spec
14 Mar 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Wrong analysis will get back with the correct ones..
My System SpecsSystem Spec
14 Mar 2014   #3

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

hcw99bda.sys Thu Mar 22 01:32:58 2007 (4601886A)
Hauppauge Nova-DT (99xxx) driver
Driver Reference Table - hcw99bda.sys

hcw99rc.sys Thu Mar 22 01:33:13 2007 (46018879)
Hauppauge Nova-DT (99xxx)
Driver Reference Table - hcw99rc.sys

RimSerial_AMD64.sys Mon Nov 24 23:01:01 2008 (492ADDCD)
Virtual Serial Port driver for Blackberry
Driver Reference Table - RimSerial_AMD64.sys

gdrv.sys Fri Mar 13 09:22:29 2009 (49B9D175)
Gigabyte Easy Saver - mobo power utility driver
Driver Reference Table - gdrv.sys

HECIx64.sys Tue Dec 18 01:32:21 2012 (50CF7345)
Intel Management Engine Interface
Driver Reference Table - HECIx64.sys

AppleCharger.sys Tue Feb 19 10:17:09 2013 (5122FCC5)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - (uninstall to test)
Driver Reference Table - AppleCharger.sys

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

Run a Hard Drive test:

Run Disk Check on your Hard Drive(s): Disk Check

Test your Hardware for Stability and Heat Problems with Prime95. Be sure to keep an eye on your temperatures when running these tests, especially the Large FFTs:How to Stress Test a Video Card with Furmark:Test your CPU Stability with IntelBurnTest:
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Fri Mar 14 22:25:29.541 2014 (UTC + 6:00)
System Uptime: 0 days 8:03:32.493
BugCheck 1000007E, {ffffffffc0000005, fffff88000e1e977, fffff8800372a7c8, fffff8800372a020}
Probably caused by : ACPI.sys ( ACPI!GetNameSpaceObject+11b )
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Debug session time: Sat Mar  1 23:33:09.578 2014 (UTC + 6:00)
System Uptime: 0 days 5:53:23.530
BugCheck 3B, {c0000005, fffff88001cb9d62, fffff8800821dd70, 0}
Probably caused by : tcpip.sys ( tcpip! ?? ::FNODOBFM::`string'+2fd3a )
PROCESS_NAME:  svchost.exe
My System SpecsSystem Spec

15 Mar 2014   #4

windows 7 64 bit

Thanks a lot, Koolkat77, for such an incredibly rapid and detailed response. I'll get working on it today and will post back results.

My System SpecsSystem Spec
20 Mar 2014   #5

windows 7 64 bit

OK, I've been through all the rituals. Kept on getting BSODs in sleep mode. Then, after doing an all-night check with MemTest which again showed no problems with memory, I booted into Windows 7 Safe Mode because Windows was starting without one of its essential services. I didn't do a thing except re-boot from Safe Mode. Since then, the computer has been working without a problem.

I did investigate the drivers for a wide range of programmes, and deleted some of the start up programmes using msconfig, but that hadn't done anything. I also investigated the drivers causing the crashes using BlueScreenView.exe, but this just revealed that while ntoskrnl.exe showed up most of the time, there were a variety of others being reported as problematic at different times (hal.dll, acpi.sys, tcpip.sys, ndis.sys) so there didn't seem to be any particular single driver that had caused the problems.

I am leaving this thread open for a couple more days in case any one wants to comment on this, but otherwise I just have to close the thread as solved, albeit in a mysterious way that seemed to have nothing to do with what I did.

Thanks for all the help, though!

My System SpecsSystem Spec
24 Mar 2014   #6

windows 7 64 bit

OK, I'm closing this now. I have a feeling it's a Windows 7 power saving issue related to USB function during sleep, since there seems to be no problem when no usb drives are attached. I'll try changing the settings in the Power Management part of the device settings. I've heard that works, as well as turning off the 'Link State Power Management' in the Power Management part of Control Panel.

Thanks very much to Koolkat 77 for guiding me throught the vagaries of BSODs -- I sure have learned a lot from this experience!

My System SpecsSystem Spec

 BSOD only in sleep mode, BCCode: 1000007e, BCP1: FFFFFFFFC0000005

Thread Tools

Similar help and support threads
Thread Forum
BSOD (BCCode: d1) after (or perhaps while) going into sleep mode
Hey guys. So this PC of mine is one that I built on my own back in 2013, and it's never had a BSOD until today. What happened was I turned my PC on this morning to check an email, and then I put it into Sleep Mode so I could go out. I turned my monitor off instantly so I don't know if the BSOD...
BSOD Help and Support
BSOD immediately after waking from sleep mode, error 1000007e
Hi! I recently went into sleep mode and when I wake up my computer, BSOD appears. I tried using the sfc /scannow multiple times. The result is "Windows Resource Protection found corrupt files but was unable to fix some of them. Also, I tried doing a disk check on my SSD, and posted a error log...
BSOD Help and Support
BSOD Blue Screen , error BCP1: FFFFFFFFC0000005
Hello everyone , I'm new here and i don't know much english using google translater :( .. My problem : i was browsing youtube for an hour after 1 hour i get blue screen and restart the laptop :( .. INFO : ===
BSOD Help and Support
BSOD after sleep mode//Samsung series 7 laptop//error 1000007e
Crazy stuff. Every time I wake it up from sleep mode I get BSODs. Never had this problem on my crappy Dell Vostro from 2007... don't get it. Windows 7 . . . x64 OEM 5 months
BSOD Help and Support
BSOD when I was getting off from sleeping mode. BCCode:1000007e
Well, I was surfing the net and than I get off the room, the computer entered on the sleeping mode. When I start to use the pc again, a blue screen show up, with this information: Assinatura do problema: Nome do Evento de Problema: BlueScreen Versใo do sistema operacional: ...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ฉ Designer Media Ltd

All times are GMT -5. The time now is 18:42.
Twitter Facebook Google+