nsid.sys bad_pool_caller (w/ dumps)


  1. Posts : 8
    Windows 7 Home Premium 64bit
       #1

    nsid.sys bad_pool_caller (w/ dumps)


    Hello, I am currently struggling with a problem with the NSID.sys file, I am getting the bad_pool_caller header and I am not familiar with computers.

    Could you help me, I have tried several things like, going in safe mode and reinstall my WiFi drivers of Atheros, I have disabled it, I have changed from Microsoft to Atheros, I have ran a driverscanner to check what drivers need to update, but all above have not worked at all, so I decide to create this.

    Here is the link with my dump files: minidumps.zip
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    AVG contributes to BSOD. Please remove it for testing purpose. Use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

    Rt64win7.sys Tue Aug 23 19:55:41 2011 (4E53B15D)
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    Driver Reference Table - Rt64win7.sys

    atkwmiacpi64.sys Wed Sep 7 07:44:52 2011 (4E66CC94)
    ATK WMIACPI Utility
    Driver Reference Table - atkwmiacpi64.sys

    AiCharger.sys Fri Sep 23 08:04:40 2011 (4E7BE938)
    Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
    Driver Reference Table - AiCharger.sys

    AMPPAL.sys Mon Jan 9 19:13:09 2012 (4F0AE7E5)
    Intelฎ Centrinoฎ Bluetooth 3.0 + High Speed Virtual Adapter driver
    Driver Reference Table - AMPPAL.sys

    RtsBaStor.sys Wed Feb 1 14:06:18 2012 (4F28F27A)
    Realtek Pcie CardReader Driver for 2K/XP/Vista/Win7
    Driver Reference Table - RtsBaStor.sys

    ETD.sys Mon Feb 20 16:11:23 2012 (4F421C4B)
    ELAN PS/2 Port Smart Pad
    Driver Reference Table - ETD.sys

    igdkmd64.sys Tue May 22 01:04:11 2012 (4FBA91AB)
    Intel Graphics driver
    Driver Reference Table - igdkmd64.sys

    Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

    Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows leftover registry removal:Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software: CrystalDiskInfo - Software - Crystal Dew World

    Run a Hard Drive test: https://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html


    Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

    ESET online scanner: Free Online Virus Scanner | ESET

    Run Disk Check on your Hard Drive(s): Disk Check

    And as you can see your BSOD's are caused particularly by:

    Neo_0027.sys Tue Feb 18 16:35:15 2014 (53033763)
    SoftEther VPN driver
    Driver Reference Table - Neo_0027.sys

    You should do something about it.

    Code:
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Mar 15 01:59:42.939 2014 (UTC + 6:00)
    System Uptime: 0 days 0:00:19.860
    BugCheck C2, {9b, 0, 10, fffff880018a5503}
    *** WARNING: Unable to verify timestamp for Neo_0027.sys
    *** ERROR: Module load completed but symbols could not be loaded for Neo_0027.sys
    Probably caused by : Neo_0027.sys ( Neo_0027+116d )
    BUGCHECK_STR:  0xc2_9b
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Mar 15 01:54:42.742 2014 (UTC + 6:00)
    System Uptime: 0 days 0:01:04.663
    BugCheck C2, {9b, 0, 10, fffff88001847503}
    *** WARNING: Unable to verify timestamp for Neo_0027.sys
    *** ERROR: Module load completed but symbols could not be loaded for Neo_0027.sys
    Probably caused by : Neo_0027.sys ( Neo_0027+116d )
    BUGCHECK_STR:  0xc2_9b
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Mar 15 01:38:26.798 2014 (UTC + 6:00)
    System Uptime: 0 days 0:00:19.720
    BugCheck C2, {9b, 0, 10, fffff88001847503}
    *** WARNING: Unable to verify timestamp for Neo_0027.sys
    *** ERROR: Module load completed but symbols could not be loaded for Neo_0027.sys
    Probably caused by : Neo_0027.sys ( Neo_0027+116d )
    BUGCHECK_STR:  0xc2_9b
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    Debug session time: Sat Mar 15 01:24:52.544 2014 (UTC + 6:00)
    System Uptime: 0 days 0:00:22.465
    BugCheck C2, {9b, 0, 10, fffff88001862503}
    *** WARNING: Unable to verify timestamp for Neo_0027.sys
    *** ERROR: Module load completed but symbols could not be loaded for Neo_0027.sys
    Probably caused by : Neo_0027.sys ( Neo_0027+116d )
    BUGCHECK_STR:  0xc2_9b
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    Keep us posted, good luck.
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thank you so much, it was the Softether VPN driver! I uninstalled it and it fixed my problems, thank you so much! I was about to pay tons to get my PC fixed, again, thank you so much!
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    You're welcome.

    Be sure to post here if you have any problems :)
      My Computer


 

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