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#1
BSOD after installing display drivers
Greetings, yesterday while using my laptop it froze. I was watching a youtube video on my HP TouchSmart tm2 which comes with an ATI 5450 HD switchable graphic card, after while I decided to poweroff the laptop but after it finished showing the windows logo all it showed was a black screen.
I got into windows using the Safe Mode and tried to make a system restore, but it didn't work. I tried unistalling the display drivers and was able to get in normal mode, but as soon as I installed again the display drivers the black screen appeared again. So i entered in safe mode and a windows popped up saying a blue screen had occurred.
I tried doing a clean install of windows 7, install the video drivers but again the same thing happened and so i went into safe mode an disable the ATI drivers and that way I was able to enter windows normal mode using only the intel graphics.
I would like help to know if it is that the video card is damaged or is a driver problem or if the problem is something else.
I apologize for my bad English and thank you very much