Problem Details... Can someone tell me what this means?

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  1. Posts : 31
    Windows 7 Home Premium x64, Windows Vista Home Premium x??
       #1

    Problem Details... Can someone tell me what this means?


    I got a prompt under my action center button today and I opened it up and got the following...(screenshot for reference to question). Can anyone offer any insight as to what this means?
      My Computer


  2. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #2

    I think your first step should be to scan for malware as it is possible you have an infestation.

    I recommend that you run Disk CleanUp or cCleaner to remove temporary files as this will reduce scanning times by security software.

    Boot the computer to safe mode with networking and download and install Malwarebytes (freeware version for home users only), update definitions and run in safe mode. Disable other security software whilst you are doing scans.
    Getting into Windows Safe Mode
    Malwarebytes : Malwarebytes Anti-Malware FREE
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Can anyone offer any insight as to what this means?

    STOP 0x0000006B: PROCESS1_INITIALIZATION_FAILED


    Usual causes: Hard drive, Cables, Missing boot files, Disabled driver
      My Computer


  4. Posts : 31
    Windows 7 Home Premium x64, Windows Vista Home Premium x??
    Thread Starter
       #4

    I have malwarebytes on my laptop, one of the first things aftermarket that I put on pc's. But your saying that I should run it in safe mode even though I've had it running normally this whole time?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Malwarebytes is basically an on-demand scanner, though the paid version comes with a real time protection mechanism too. There is no doubt that is is one of the best scanners, and the scan works much better in safe mode.

    Harribo2014 thinks it may be caused by a virus/malware. Taking the consequent of the bugcheck 0x6B, a safe mode scan (or even a bootable scan; like Windows Defender Offline) will do a better job than a normal scan. Because the target area of the scan will be the boot sector in this case.
      My Computer


  6. Posts : 3,904
    Windows 7 Ultimate 64-bit
       #6

    Arc said:
    Malwarebytes is basically an on-demand scanner, though the paid version comes with a real time protection mechanism too. There is no doubt that is is one of the best scanners, and the scan works much better in safe mode.

    Harribo2014 thinks it may be caused by a virus/malware. Taking the consequent of the bugcheck 0x6B, a safe mode scan (or even a bootable scan; like Windows Defender Offline) will do a better job than a normal scan. Because the target area of the scan will be the boot sector in this case.
    Agreed Team work always solves the problem!
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Harribo2014 said:

    Agreed Team work always solves the problem!


      My Computer


  8. Posts : 31
    Windows 7 Home Premium x64, Windows Vista Home Premium x??
    Thread Starter
       #8

    so what would you recommend doing as far as what program to run for a check, and how to do it off line. and yeah yeah I know your not responsible for any crashes or what not that may or may not happen to my system. No worries! Thanks fellas.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    A stop 0x6B ceases the computer to boot, usually. But as far as your computer is booting, you should not be that much worried.

    Do the two things.


    Let us know the results. Also let us know about any further BSOD.
      My Computer


  10. Posts : 31
    Windows 7 Home Premium x64, Windows Vista Home Premium x??
    Thread Starter
       #10

    LOST...I have no clue as to all the instructions on the links you provided. I think I'm making more out of it than i should just cause I am not familiar with those programs. But to start off I'm getting that I can't make the iso on the pc that I'm having the issue with? So that pretty much leaves me on a hunt for a stranger with a pc that is proven free of any issues because the issue is on my laptop and that is the only access I have to make the iso for now.
      My Computer


 
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