BSOD - unknown cause

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  1. Posts : 7
    Windows 7 Home Premium 64bit
       #1

    BSOD - unknown cause


    I keep getting more and more BSODs, and I don't know what's causing them, let alone how to fix this.

    I recently wiped my hard drive with DBAN, and reinstalled win7 home premium x64. I haven't had time to update my drivers yet, but I don't think that's the problem, as my laptop has been getting BSODs before I ran DBAN.

    I'm at a complete loss what to do, help would be appreciated.
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    LeMiguel72 said:
    I keep getting more and more BSODs, and I don't know what's causing them, let alone how to fix this.

    I recently wiped my hard drive with DBAN, and reinstalled win7 home premium x64. I haven't had time to update my drivers yet, but I don't think that's the problem, as my laptop has been getting BSODs before I ran DBAN.

    I'm at a complete loss what to do, help would be appreciated.
    Hello there!

    First of all it's a good idea to update all the drivers so we know if there is any corrupted device drivers is causing the problem. Then update the BIOS firmware as well.

    These are the one I found:

    Code:
    SM Bus Controller	PCI\VEN_8086&DEV_1C22&SUBSYS_11D71043&REV_05\3&11583659&0&FB	The drivers for this device are not installed.
    Standard VGA Graphics Adapter	PCI\VEN_10DE&DEV_0DF4&SUBSYS_15E21043&REV_A1\4&1F0ECF21&0&0008	This device cannot start.
    PCI Simple Communications Controller	PCI\VEN_8086&DEV_1C3A&SUBSYS_11D71043&REV_04\3&11583659&0&B0	The drivers for this device are not installed.
    Network Controller	PCI\VEN_168C&DEV_002B&SUBSYS_2C371A3B&REV_01\4&24DF193E&0&00E1	The drivers for this device are not installed.
    Ethernet Controller	PCI\VEN_1969&DEV_1083&SUBSYS_18511043&REV_C0\4&2D17C8F8&0&00E5	The drivers for this device are not installed.
    Generic Bluetooth Adapter	USB\VID_13D3&PID_3304\6&B922760&0&1	43
    Universal Serial Bus (USB) Controller	PCI\VEN_1B73&DEV_1000&SUBSYS_10391043&REV_04\4&921C7ED&0&00E3	The drivers for this device are not installed.
    Bugcheck:

    Code:
    Debug session time: Thu Mar 20 03:01:57.960 2014 (UTC + 5:30)
    Loading Dump File [C:\Documents and Settings\XPMUser\SysnativeBSODApps\031914-36426-01.dmp]
    Missing Windows 7 Service Pack 1
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    System Uptime: 0 days 0:03:18.038
    Probably caused by : csrss.exe
    BugCheck F4, {3, fffffa800584d460, fffffa800584d740, fffff800029ca5d0}
    BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
    Bugcheck code 000000f4
    Arguments: 
    Arg1: 0000000000000003, Process
    Arg2: fffffa800584d460, Terminating object
    Arg3: fffffa800584d740, Process image file name
    Arg4: fffff800029ca5d0, Explanatory message (ascii)
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xF4_C0000005
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    MaxSpeed:     2000
    CurrentSpeed: 1995
    BiosVersion = N73SV.306
    BiosReleaseDate = 08/18/2011
    SystemManufacturer = ASUSTeK Computer Inc.
    SystemProductName = N73SV
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Hi, thank you for your reply.
    I am currently trying to update the drivers, but right now I keep getting a BSOD after windows boots and I enter my password.
    As for the BIOS; I think I already have the newest version.
    Vendor: American Megatrends
    Version: 306
    VBIOS Version: 2098
    EC Version: 202d050001

    Edit: booted into safe mode. All was fine until I tried to open the Windows folder..BSOD.
    Dump says it's caused by ntoskrnl.exe
    Crash Address: ntoskrnl+70740
    Last edited by LeMiguel72; 19 Mar 2014 at 13:29. Reason: More info
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #4

    Upload the latest dump files.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I managed to update the drivers that you listed, as well as some others that were outdated.
    New SF zip in attachments.
      My Computer


  6. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Latest dump
      My Computer


  7. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #7

    LeMiguel72 said:
    Latest dump
    Please run RAM - Test with Memtest86+
      My Computer


  8. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Capt.Jack Sparrow said:
    LeMiguel72 said:
    Latest dump
    Please run RAM - Test with Memtest86+
    It's been running for 12 passes now without errors
      My Computer


  9. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #9

    LeMiguel72 said:
    Capt.Jack Sparrow said:
    LeMiguel72 said:
    Latest dump
    Please run RAM - Test with Memtest86+
    It's been running for 12 passes now without errors
    Ok. Please post the latest dump files.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    I would, but I can't get it to boot.. it gets to the logon screen, but the screen stays black except for the mouse
      My Computer


 
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