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Windows 7: BSOD playing Diablo 3

19 Mar 2014   #1
robertju1

Windows 7 Home Premium x64
 
 
BSOD playing Diablo 3

Hey,

I am getting BSODs when playing Diablo 3. I don't have this issue with any other games. Only the most recent 2 BSODs are because of Diablo 3. The error was atikmdag.sys, so I was figuring there would be new drivers. The issue is there were no new drivers except from the beta drivers. Should i take these or is there any other cause?

Thanks in advance,
Robert


My System SpecsSystem Spec
.
19 Mar 2014   #2
Thedoctor44

 

I'm not going to look at all of them because there are a lot of BSODs. However, you are correct in that the last 2 BSODs are related to your graphics driver. You should try rolling back the driver to a previous stable release, I would not recommend updating to beta drivers as they are buggy and aren't stable which can cause more problems.

How-To Uninstall AMD Catalyst Drivers From A Windows Based System

I would also run a disk check as you appear to have disk corruption on your main HDD. Here's how to run a disk check.

Disk Check

If changing the driver version doesn't work and a disk check finds nothing then I would run memtest for memory issues.

RAM - Test with Memtest86+

Post the results.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff880087762e8, fffff88008775b40, fffff8800101a626}

Probably caused by : Ntfs.sys ( Ntfs!NtfsExtendedCompleteRequestInternal+11c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff880087762e8
Arg3: fffff88008775b40
Arg4: fffff8800101a626
My System SpecsSystem Spec
Reply

 BSOD playing Diablo 3




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