Frequent BSOD's, ntoskrnl and usb drivers

Page 1 of 5 123 ... LastLast

  1. Posts : 21
    Windows 7 Ultimate x64
       #1

    Frequent BSOD's, ntoskrnl and usb drivers


    Hi, I've been getting Blue Screens after leaving my computer on for anything over 8 or so hours. I've had these issues for a while and I can't quite recall when I first started getting them, but I believe it was around the time I put in my new video card and set my ram to it's proper XMP profile. Turning the XMP profile back off resulted in the same blue screens, and I've also ran memtest86, albeit only once, for 9 hours overnight with it displaying no problems with my memory. Since then I just recently manually set my ram voltage properly due to noticing XMP not adjusting the voltage to it's correct setting in hopes that it might fix my problems, but, just last night I got another bluescreen. My computer was also just built in the beginning of the year, if that matters.

    These BSOD's have happened when the computer's idle, or I'm in game, or just browsing the internet. Since I don't have much knowledge about what causes this, I've just been using BlueScreenView which has highlighted multiple issues, recently ntoskrnl.exe, USBPORT.SYS, and iusb3xhc.sys.

    Hopefully I've attached the files correctly.
      My Computer

  2.    #2

    Your Intel USB 3.0 Extensible driver appears to be causing problems. Please update it here.

    https://downloadcenter.intel.com/default.aspx

    Your Nvidia graphics driver also appears to be causing some problems. Please roll back to the 334.89 version here

    www.geforce.co.uk/drivers

    I would try rolling back the graphics driver as it is the latest version.

    Your Killer e2200 PCI-E Gigabit Ethernet Controller appears to be causing problems. Pick the Killer E2200 64bit version. Please update it here.

    https://www.qca.qualcomm.com/resources/driverdownloads/

    You also have a few memory references. Please run memtest86 to scan for errors. Please run for at least 8 passes.

    RAM - Test with Memtest86+

    Code:
    Probably caused by : iusb3xhc.sys ( iusb3xhc+3203f )
    Code:
    fffff880`0fd23000 fffff880`0fde6000   iusb3xhc T (no symbols)           
        Loaded symbol image file: iusb3xhc.sys
        Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
        Image name: iusb3xhc.sys
        Timestamp:        Fri Mar 29 12:36:19 2013 (51558AC3)
        CheckSum:         000C59AC
        ImageSize:        000C3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    Probably caused by : nvlddmkm.sys ( nvlddmkm+6b475 )
    Code:
    fffff880`0f036000 fffff880`0fc8e000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Mar 04 11:07:52 2014 (5315B408)
        CheckSum:         00C20523
        ImageSize:        00C58000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    Probably caused by : e22w7x64.sys ( e22w7x64+19fa0 )
    Code:
    fffff880`03e00000 fffff880`03e2a000   e22w7x64 T (no symbols)           
        Loaded symbol image file: e22w7x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e22w7x64.sys
        Image name: e22w7x64.sys
        Timestamp:        Wed Dec 05 16:43:48 2012 (50BF79C4)
        CheckSum:         00035FA2
        ImageSize:        0002A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Last edited by Thedoctor44; 20 Mar 2014 at 13:31.
      My Computer


  3. Posts : 531
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #3

    Addition info...

    This was probably caused by the following module: usbport.sys (USBPORT!USBPORT_TxCsqFindIrp+0x66)
    Bugcheck code: 0xD1 (0x56796177, 0x2, 0x0, 0xFFFFF8800420FB72)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

    This was probably caused by the following module: iusb3xhc.sys (iusb3xhc+0x3203F)
    Bugcheck code: 0xD1 (0x72056A2A, 0x2, 0x1, 0xFFFFF8800FD5503F)

    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x6B475)
    Bugcheck code: 0xD1 (0xFFFFFFFFE8C15040, 0x6, 0x1, 0xFFFFF8800F0A1475)

    This was probably caused by the following module: e22w7x64.sys (e22w7x64+0x19FA0)
    Bugcheck code: 0xD1 (0xFFFFF8800B7AD000, 0x2, 0x0, 0xFFFFF88003E19FA0)

    This was probably caused by the following module: netio.sys (NETIO!FsbFree+0x56)
    Bugcheck code: 0xD1 (0xFFFFFA7FC5FAC227, 0x2, 0x1, 0xFFFFF88001583D36)
    ----------------------------------------------------------------------------------------------
    This was probably caused by the following module: fltmgr.sys (fltmgr!FltpFastIoQueryOpen+0x86)
    Bugcheck code: 0x50 (0xFFFFFFFFFFFFFFE8, 0x0, 0xFFFFF880010D5A16, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA

    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x50 (0xFFFFF80002DADF00, 0x8, 0xFFFFF80002DADF00, 0x0)
    ----------------------------------------------------------------------------------------------
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800035262D0, 0xFFFFF8800961FF00, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION

    This was probably caused by the following module: tcpip.sys (0xFFFFF88001869762)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88001869762, 0xFFFFF8800BB987D0, 0x0)
    ----------------------------------------------------------------------------------------------
    This was probably caused by the following module: dxgmms1.sys (dxgmms1!VIDMM_GLOBAL:: DestroyOneAllocation+0x2B9)
    Bugcheck code: 0x19 (0x20, 0xFFFFF8A012604CD0, 0xFFFFF8A012604CE0, 0x5010209)
    Error: BAD_POOL_HEADER
    ----------------------------------------------------------------------------------------------
    This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!DXGDEVICE::CreateAllocationObjects+0x2A)
    Bugcheck code: 0xC4 (0x91, 0x0, 0xFFFFFA80101FBB50, 0x0)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    ----------------------------------------------------------------------------------------------
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800032C229D, 0x0, 0xFFFFFFFFFFFFFFFF)
    Error: KMODE_EXCEPTION_NOT_HANDLED
    ----------------------------------------------------------------------------------------------
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0xA (0x1, 0x2, 0x0, 0xFFFFF800033C816E)
    Error: IRQL_NOT_LESS_OR_EQUAL
    ----------------------------------------------------------------------------------------------
    This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x41C235)
    Bugcheck code: 0x7F (0x8, 0x80050033, 0x406F8, 0xFFFFF8801021C235)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    ----------------------------------------------------------------------------------------------

    Hope this helps.

      My Computer

  4.    #4

    Some good research there Gandalf. Thanks for your help.
    However some of those possible causes are Windows system files which should never be altered.
    for example netio.sys is the network input output system, these are pointed to because windows can't identify the 3rd party driver responsible so it points to the windows system file. The e22w7x64.sys is the Killer E2200 network driver so that will probably be the cause of one of the BSODs.
    If a Windows system file or Dynamic Link Library is damaged or missing the best option is to use the installation CD to repair windows. Downloading hotfixes or files that are supposed to replace those missing can cause more harm than good.
      My Computer


  5. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Appreciate the quick and helpful responses, thank you both. I'll update those drivers you listed/rollback the Nvidia one and run Memtest overnight.

    I'll reply once I BSOD again, if it happens. Usually can take a day or two and I'll check in either way.
      My Computer


  6. Posts : 531
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    Doctor - Would sfc /scannow help?
      My Computer

  7.    #7

    I'm not too sure it would help as such but no harm should come from it.
    You may as well give it a shot if the options I've suggested above don't work.
      My Computer


  8. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #8

    A few hours prior to making this thread I had already updated the Intel USB 3.0 Extensible driver to what the MSI guys had on the G45 driver support page, I also uninstalled both the Power Charger Driver and another Intel one (Smart Connect I think). Anyway, there' surprisingly been no Blue Screen since and my uptimes about to reach three days. That's the longest I've had it go without crashing.

    I made the thread a bit premature because I've tried quite a number of things already and didn't think that would work, so I was already sort of expecting to BSOD again soon. I'll reply again and update if everything continues to work properly or if it crashes again.
      My Computer


  9. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Hi, even after ceasing to post on this thread I've continued to get BSODs, just didn't want to bump it because I wasn't going to be active enough to respond quickly and I didn't want to waste anyone's time.

    I've since reinstalled Windows and have only (I think) installed my Killer Network Driver and my Intel USB 3.0 driver. I went 5 days without getting a bluescreen only to have my computer freeze in game (no BSOD) and then they became somewhat regular again, happening every day or every other day since then. I believe I uninstalled and reinstalled the Intel USB 3.0 driver to latest version and now every time I restart my computer through the start menu, or even shut it down, I bluescreen. So that's something new.

    Prior to reinstalling Windows, I switched out my Ram for some old sticks I used in my previous computer thinking that might fix the problem, but I got two more BSOD's and put my newer ones back in. I ran memtest over night for only 5 passes and it found no problems, I forgot Thedoctor wanted 8 so I'll let it run again tonight. I also noticed my ram isn't listed as supported on my motherboard's website, so I'm not sure if that's a factor in anything or how accurate it is. Also, as mentioned in the OP, this started happening around the time I got a new video card. I haven't switched back to the old one to check if that can be it, but I also don't get any artifacting in games or over heating. Still, that might be it.

    Running sfc /scannow didn't find any integrity violations.
      My Computer

  10.    #10

    I think Driver Verifier is needed because your dump files contain little information.
    Follow these instructions on how to enable it.

    Driver Verifier - Enable and Disable

    Driver Verifier can stop your PC booting sometimes so it is recommended you create a system restore point before hand.
    Please follow these instructions first.


    System Restore Point - Create

    Code:
    BugCheck F4, {3, fffffa800f2cdb30, fffffa800f2cde10, fffff80002d8f7b0}
    
    Probably caused by : svhost.exe
    
    Followup: MachineOwner
    Code:
    PROCESS_OBJECT: fffffa800f2cdb30
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: svhost
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    BUGCHECK_STR:  0xF4_csrss.exe
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002e18ab2 to fffff80002a8abc0
    Svhost is getting the blame because it is the Windows System process that hosts Windows Services.

    The process being terminated is csrss.exe which stands for Client/Server Runtime Subsystem, this is the user mode subsystem for Windows32, it basically allows for the majority of system calls.
    Without this process windows cannot function so it results in a bugcheck.
      My Computer


 
Page 1 of 5 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:34.
Find Us