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Windows 7: BSOD error 0x0000001e KMODE_EXCEPTION_NOT_HANDLED

22 Mar 2014   #31
general bean

Windows 7 Ultimate x64

nope because i had to do a system restore to earlier today last dmp file is now time stamped 16:51

My System SpecsSystem Spec
22 Mar 2014   #32


Hmm, what are you doing when it crashes?
My System SpecsSystem Spec
22 Mar 2014   #33


Can you run a system file check please. To do so,
Go onto Start
Type cmd and right click it and choose "Run as administrator"
Then in the command prompt type "sfc /scannow".
Post the results.
My System SpecsSystem Spec

22 Mar 2014   #34
general bean

Windows 7 Ultimate x64

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

My System SpecsSystem Spec
23 Mar 2014   #35


Use method 3 from this tutorial to change your startup programs. Untick as many unnecessary programs as possible. Then enable driver verifier again.

Startup Programs - Change

Also, when you choose what drivers to verify make sure you don't tick any drivers that are from "Microsoft Cooperation, Unknown or Macrovision".

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
23 Mar 2014   #36

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi general bean.

Can you post a report following Windows Genuine and Activation Issue Posting Instructions ?
My System SpecsSystem Spec
23 Mar 2014   #37
general bean

Windows 7 Ultimate x64

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A4AA2A34-0B5E-4899-A1B6-6E6B20EDDEFE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A4AA2A34-0B5E-4899-A1B6-6E6B20EDDEFE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-4288046473-1832373172-3786103974</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7681</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.19</Version><SMBIOSVersion major="2" minor="7"/><Date>20120307000000.000000+000</Date></BIOS><HWID>E5003207018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-2057-7601.0000-2062013
Installation ID: 016195053145233191559805171896409893772013921952179981
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 23/03/2014 18:22:30

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  SSDT            AMICPU        PROC
  ASF!            INTEL          HCG
  SLIC            _ASUS_        Notebook
My System SpecsSystem Spec
24 Mar 2014   #38

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

MSI Board, as per the data of the initial post:
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = V1.19
BiosReleaseDate = 03/07/2012
SystemManufacturer = MSI
SystemProductName = MS-7681
SystemFamily = To be filled by O.E.M.
SystemVersion = 1.0/2.0
SystemSKU = To be filled by O.E.M.
BaseBoardManufacturer = MSI
BaseBoardProduct = P67A-GD55 (MS-7681)
BaseBoardVersion = 1.0/2.0
The product key (OEM) matches with Acer/Gateway.
But OEM Activation data says ....
SLIC            _ASUS_        Notebook
I see nothing ASUS other than the audio card.

It is a counterfeit installation of windows 7. As per the forum rules we dont support with counterfeit installations. You reinstall using the genuine media, activate the installation using a legit key and then report back for any further BSOD.
My System SpecsSystem Spec


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