BSOD after using Bluestacks for an hour or so


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD after using Bluestacks for an hour or so


    Every time I use bluestacks for over an hour(not exactly, never timed it), my computer will blue screen. Any fixes to this problem?, it has happened quite a few times now...
    Thanks!
      My Computer

  2.    #2

    0x124 bugchecks indicate that an error has been detected with a piece of hardware and has bugchecked the system.

    Code:
    BugCheck 124, {0, fffffa800f639028, fe000000, 801136}
    The first parameter indicates a machine check exception has occurred which means the CPU has found a fault with the system.

    We can use the third parameter to look at the error record and see if we can determine the piece of hardware.

    Code:
    2: kd> !errrec fffffa800f639028
    ===============================================================================
    Common Platform Error Record @ fffffa800f639028
    -------------------------------------------------------------------------------
    Record Id     : 01cf7a4012196705
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/30/2014 5:20:25 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800f6390a8
    Section       @ fffffa800f639180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Data Read
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800f6390f0
    Section       @ fffffa800f639240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : c3 06 03 00 00 08 10 02 - ff fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800f639240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800f639138
    Section       @ fffffa800f6392c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL2_DRD_ERR (Proc 2 Bank 7)
      Status      : 0xfe00000000801136
      Address     : 0x000000009d800000
      Misc.       : 0x00000030e4000086
    We can see that the error is a cache error, however this type of error is normally a false positive so to be sure we should test all the hardware pieces.

    Stress test your CPU with Prime95

    I recommend running Prime95 for around 2 hours

       Warning

    As with most stress tests your component's temperature will rapidly increase.
    It is advised that you download a temperature monitoring program like HWmonitor
    Keep an eye on your temperatures and stop the tests if it starts to overheat


    Stress test your graphics card with Furmark

    I recommend running it for around 30 minutes

       Warning

    Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures


    Memtest86 will test your RAM

       Information

    Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing


    Run a Disk Check to scan for errors

       Note

    Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
    If it finds errors reboot and run the scan two more times


    Run SeaTools to see if your HDD or SSD is failing

    Post back the results.
      My Computer


 

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