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Windows 7: BSoD when go to sleep or hibernation

24 Mar 2014   #1
perritos

Windows 7 Ultimate 64bit
 
 
BSoD when go to sleep or hibernation

I upgraded my laptop with a 250GB Samsung SSD EVO. I reinstalled the operating system with the parameter of the bios AHCI active, and when the computer goes into Hibernation crashes with the error 0x000000B8.

Thanks in advance


My System SpecsSystem Spec
.
24 Mar 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi perritos.

The BSODs are caused by StoneGate IPsec VPN Driver (c:\windows\system32\drivers\sgravpn.sys)
Code:
BugCheck 100000B8, {fffffa8034e02b50, fffffa800aef9060, 0, 0}

*** WARNING: Unable to verify timestamp for sgravpn.sys
*** ERROR: Module load completed but symbols could not be loaded for sgravpn.sys
Probably caused by : sgravpn.sys ( sgravpn+1e14 )

Followup: MachineOwner
---------
And the driver is old.
Code:
fffff880`0304a000 fffff880`030cc000   sgravpn  T (no symbols)           
    Loaded symbol image file: sgravpn.sys
    Image path: \SystemRoot\system32\DRIVERS\sgravpn.sys
    Image name: sgravpn.sys
    Timestamp:        Fri Sep 10 20:13:55 2010 (4C8A442B)
    CheckSum:         00084389
    ImageSize:        00082000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You may search for possible updates in McAfee | Support. But if still the issue is continue to occur (there is a fair chance), better you uninstall the program; as you have other VPN clients installed already.
My System SpecsSystem Spec
24 Mar 2014   #3
perritos

Windows 7 Ultimate 64bit
 
 

Thank you so much my problem has been solved perfectly!
At this time I uninstalled StoneGate. I will try with a more recent version.
My System SpecsSystem Spec
.

25 Mar 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news.

Let us know for any further issue.
My System SpecsSystem Spec
Reply

 BSoD when go to sleep or hibernation




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