Random BSOD

TankHawk · 29 Mar 2014

I am experiencing apparantly random BSODs (about once a week or so). It has been going on for a long time, but the frequency has increased. A few weeks back it occurred during shutdown as well, but that seems to have passed.

Can anyone help?

Thx...

Arc · 29 Mar 2014

Hi TankHawk.

The older BSODs are caused by Etron USB 3.0 Extensible Hub Driver.
c:\windows\system32\drivers\etronhub3.sys

Code:

BugCheck 9F, {3, fffffa8009f198c0, fffff80000b9c3d8, fffffa800bd5d010}

*** WARNING: Unable to verify timestamp for EtronHub3.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronHub3.sys
Probably caused by : EtronHub3.sys

Followup: MachineOwner
---------

And the driver is old.

Code:

fffff880`04a35000 fffff880`04a3ec00   EtronHub3 T (no symbols)           
    Loaded symbol image file: EtronHub3.sys
    Image path: \SystemRoot\System32\Drivers\EtronHub3.sys
    Image name: EtronHub3.sys
    Timestamp:        Sat Jan 29 03:16:45 2011 (4D433945)
    CheckSum:         00011170
    ImageSize:        00009C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Search for possible updates in Etron Technology, Inc..

But the latest BSOD is storage related issue.

Code:

BugCheck F4, {3, fffffa800aa3ab30, fffffa800aa3ae10, fffff8000358a7b0}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------

Update the firmware to the SSD: Download OCZ Toolbox and Firmware Updates

Let us know the results.

TankHawk · 31 Mar 2014

Thanks.

I have updated the Etron driver and the OCZ firmware. Since the problem is only occuring about once a week, I cannot immediately see if the problem is solved or not.

I'll let you know in a couple of weeks.
:)

TankHawk · 14 Apr 2014

I have not experienced the problem since I updated the driver and firmware.

Thanks a lot - much appreciated.
;-)

Arc · 15 Apr 2014

You are welcome. :)