DRIVER_POWER_STATE_FAILURE 0x0000009f ntkrnlpa.exe

Kribs · 29 Mar 2014

Have been getting these BSOD since the time I bought my laptop 7 months ago. Can't say that there's any particular reason or condition for them to appear. Most cases are when I use the internet ( skype,torrents,just browsing) or leave my computer still, never while playing games.
Had Win7 x64 at first and the Bluescreenviewer didn't show what driver caused the problem. Started troubleshooting and it seems to me that the GT 640M might be the problem, cause I didn't get any BSOD after I deleted the driver for it.
Around a month ago I reinstalled the system,got Win7 x32 and the problem is still here,but now the Bluescreenviewer was able to detect what causes the problem. It always says "NT Kernel and System", but as far as I can understand,it can be connected with any software

P.S: Followed the instructions and attached the info about my sistem in a .zip file

Golden · 29 Mar 2014

I'll look at the dmp files, but in the mean time please do this:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

Kribs · 29 Mar 2014

Thanks for looking into my problem. Here's the requested info:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {7D6DF11C-A226-4FE3-8618-2F27CC4D8FAA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D6DF11C-A226-4FE3-8618-2F27CC4D8FAA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-2633423261-3589160265-2533836614</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Inspiron 7420</Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A19</Version><SMBIOSVersion major="2" minor="7"/><Date>20130822000000.000000+000</Date></BIOS><HWID>6BA53507018400FE</HWID><UserLCID>0419</UserLCID><SystemLCID>0419</SystemLCID><TimeZone>Красноярское время (зима)(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>PE_SC3 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Версия службы лицензирования программного обеспечения: 6.1.7601.17514

Имя: Windows(R) 7, Ultimate edition
Описание: Windows Operating System - Windows(R) 7, OEM_SLP channel
Идентификатор активации: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Идентификатор приложения: 55c92734-d682-4d71-983e-d6ec3f16059f
Расширенный PID: 00426-00178-926-600400-02-1049-7601.0000-0752014
Идентификатор установки: 016392432512281983712362358595606935953034643324928445
URL-адрес сертификата процессора: http://go.microsoft.com/fwlink/?LinkID=88338
URL-адрес сертификата компьютера: http://go.microsoft.com/fwlink/?LinkID=88339
Используйте URL-адрес лицензии: http://go.microsoft.com/fwlink/?LinkID=88341
URL-адрес сертификата ключа продукта: http://go.microsoft.com/fwlink/?LinkID=88340
Частичный ключ продукта: P4K27
Состояние лицензии: имеет лицензию
Оставшееся число возвращений к исходному состоянию активации Windows: 1
Доверенное время: 30.03.2014 9:42:39

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:17:2014 10:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: PgAAAAMABAABAAIAAQABAAAABAABAAEAeqik9gdMmIh3FppvGqOMfHLn8hg0jBorLdX23N7z6NT6+sZYlmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL QA09
FACP DELL QA09
HPET DELL QA09
MCFG DELL QA09
SSDT DELL PtidDevc
ASF! DELL QA09
FPDT DELL QA09
SSDT DELL PtidDevc
SSDT DELL PtidDevc
UEFI DELL QA09
UEFI DELL QA09
POAT DELL QA09
SSDT DELL PtidDevc
UEFI DELL QA09
DBG2 DELL QA09

Golden · 29 Mar 2014

Thanks.

Code:

82d2a8f4  95c4c72c*** WARNING: Unable to verify timestamp for NETwsn00.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwsn00.sys
 NETwsn00+0x2372c

Code:

Имя	[00000017] Intel(R) Centrino(R) Wireless-N 2230

Please see if an update is available for your wirless device driver from this linK;
https://downloadcenter.intel.com/Sea...ireless-N+2230

Kribs · 29 Mar 2014

I'm a bit confused here...
Checked the version of my wi-fi driver and it showed me this
Attachment 312163

Then I've downloaded and installed the latest driver from the link you gave me
Attachment 312164

But nothing changed in the first window. It still shows the version as 15.11.0.7 and the date is 01/26/2014. I tried removing the driver and the adapter itself and installing again but nothing changed. Maybe I'm looking at the wrong info in the wrong place?

Kribs · 30 Mar 2014

Was watching a movie just now and had another BSOD. Here's the minidump
Attachment 312187