BSOD on shutdown and occasionally while game is minimized.


  1. RoyZ
    Posts : 3
    Windows 7 Ultimate 64bit
       New #1

    BSOD on shutdown and occasionally while game is minimized.


    Hello, hope you guys can give me some directions.

    I have been having some BSOD when I shut down my computer. Not everytime, but sometimes, mostly when the computer stayed on for a couple of days or so.

    Also happened a couple times while some game was minimized and I was browsing or doing other stuff.

    Till now it NEVER happened while playing. Hope it keeps that way lol.

    Using BluescreenView to analise the minidumps, here it what it shows, I'm gonna sum it up, if you need all the parameters I will paste them here too.

    4 minidumps

    The last one was on: 30/03/2014 04:44:39
    PAGE_FAULT_IN_NONPAGED_AREA - 0x00000050 - Cause by Driver: Win32k.sys - Caused by Adress:
    win32k.sys+c40d1 - Crash Adress: ntoskrnl.exe+71f00

    23/03/2014 03:01:20
    SYSTEM_SERVICE_EXCEPTION - 0x0000003b - Caused by Driver: win32k.sys - Caused by Adress: win32k.sys+c4283 - Crash Adress: ntoskrnl.exe+71f00

    16/03/2014 17:34:10
    SYSTEM_SERVICE_EXCEPTION - 0x0000003b - Caused by Driver: dxgmms1.sys - Caused by Adress: dxgmms1.sys+8172 - Crash Adress: ntoskrnl.exe+71f00

    14/03/2014 18:27:11
    SYSTEM_SERVICE_EXCEPTION - 0x0000003b - Caused by Driver: win32k.sys - Caused by Adress: win32k.sys+c4283 - Crash Adress: ntoskrnl.exe+71f00

    Running Windows 7 64bit

    SFC /SCANNOW shows no error
    check disk shows no error
      My Computer
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  3. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #2

    Welcome to the Seven Forums.

    Unfortunately, the W7 installation on the computer is non-genuine.

    Unless the computer case has a COA sticker for Windows, a new full retail license is needed.
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