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BSOD with SF logs attached
Hi - I have BSOD and I am not sure why. SF logs attached. I'd be really grateful if someone can point me in the right direction with this one?
Thanks
Chris
Hi - I have BSOD and I am not sure why. SF logs attached. I'd be really grateful if someone can point me in the right direction with this one?
Thanks
Chris
Your Synaptic Touch Pad Driver is causing problems.
Please create a system restore point before altering drivers follow these instructions.
System Restore Point - Create
It is up to date though, try rolling the driver back from device manager.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck C2, {7, 109b, 1c58, fffffa80173bcc78} Unable to load image SynTP.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for SynTP.sys *** ERROR: Module load completed but symbols could not be loaded for SynTP.sys GetPointerFromAddress: unable to read from fffff800034bf100 GetUlongFromAddress: unable to read from fffff8000342da38 Probably caused by : SynTP.sys ( SynTP+4018c )
You can rollback to the previous driver.
- In Device Manager, locate the device that you want to roll back the driver for.
- Right click on the device's name or icon and click on Properties.
- In the Properties window for the device, click the Driver tab.
- Click the Roll Back Driver button (If it is disabled, Windows 7 does not have a previous driver to roll back to)
- Click the Yes button
Let us know the results.Code:fffff880`05200000 fffff880`0528d000 SynTP T (no symbols) Loaded symbol image file: SynTP.sys Image path: SynTP.sys Image name: SynTP.sys Timestamp: Tue Feb 25 02:08:37 2014 (530BFB25) CheckSum: 0008783C ImageSize: 0008D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Hi -Thanks for taking the time to help me out.
I could not find a more up-to-date driver and there is no driver to roll back to. So kind of stuck?
Br
Chris
Is the driver necessary? If not can you remove it via control panel?
Hi Doctor
I've been monitoring this for a week now and have had no BSOD repeats. I will mark as solved. Thanks for your assistance - really appreciated
Br
Chris
Excellent news,
Any more issues let me know :)