Hi,
I have laptop and am getting the following BSDO.Seems random, hard to reproduce but it happens a lot.
My Full System specs are the following:
http://speccy.piriform.com/results/x...OAyRNNvGTFliit
Dump file attached. I'm new on here. Appreciate any help on this, trying for a while to resolve it.
Please let me know.
Thanks,
Darren.
There aren't any .dmp files to analyse, but I recommend completely uninstalling AVG Tune-Up Utilities to start with.
Look in C:\Windows\Minidump - are there any .dmp files present in that folder?Code:# localhost name resolution is handled within DNS itself. # 127.0.0.1 localhost # ::1 localhost 127.0.0.1 secure.tune-up.com
Hi thanks for quick response.
Tuneup Utilities, is that a bad program to use? Are there alternatives?
That C:\Windows\Minidump directory is empty. What do you recommend.
Thank you.
Almost everyone of these tune-up tools cause more harm than good - Windows 7 doesn't require any 3rd party tuning. Do not use these sorts of tools. Uninstall all these sorts of applications completely if you have them.
For the BSOD, do Step 1 to 6 in OPTION 1 of this tutorial:
Dump Files - Configure Windows to Create on BSOD
then when you next get a BSOD, do this:
1. Download the DM Log Collector application to your desktop by clicking the link below
DM Log Collector.exe
2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.
Steps 1-6 done.
When i run a CHKDSK i get the BSOD everytime.
My SystemPropertiesAdvanced settings are exactly like this https://www.sevenforums.com/attachmen...emory_dump.jpg
I get the BSOD (0x0F4).
No dumps are created in that directory.
Zip attached from DM Log Collector.exe
Thanks
Run both the short and long test using the DOS version of SeaTools please?
SeaTools for DOS and Windows - How to Use
The run this:
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Short Generic - Passed,
Long Generic - got a BSOD 0x00..F4 when running this test.
RootKit scan is clean, nothing found.
---
To follow up here is the windows report, i have attached the dump files now:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 6153
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8009F71B30
BCP3: FFFFFA8009F71E10
BCP4: FFFFF800035E27B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\040414-27315-01.dmp
C:\Users\Ursula\AppData\Local\Temp\WER-100932-0.sysdata.xml
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Last edited by dmaco; 04 Apr 2014 at 09:35.
Can anyone else help on this please.
Thanks,
Darren.
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