BSOD on startup once any program is opened, error BCCode 116

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  1. Posts : 16
    Windows 7 Ultimate x86
       #1

    BSOD on startup once any program is opened, error BCCode 116


    Hi, I have started a new job as a systems admin and two machines that were in the server room are both Dell Precision M2400 models. They are both showing the EXACT same symptoms and I cannot seem to determine what is going wrong. Both of them, once booted, will remain powered on if at the desktop, but as soon as the processor gets any load, such as opening ANY program, they freeze and reboot to the BSOD "Attempt to reset the display driver and recover from timeout failed." I would upload the DMP files, but I cannot get any program to open long enough to save them. I gave them both a fresh install of Windows 7 Ultimate x86, have ran Dell Diagnostics, have ran SFC /scan now, memtest and am currently running Hot CPU Tester PRO. I am a recent tech graduate, so I do not have too much experience with this. Any help is appreciated. I will post below the details of the BSOD, although I'm not sure it will be of any help. If anyone knows how I can get the DMP files on here, please let me know. Any and all help is appreciated.

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    BCCode: 116
    BCP1: 879050E8
    BCP2: 93531CA0
    BCP3: 00000000
    BCP4: 00000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that describe the problem:
    C:\Windows\Minidump\040714-15927-01.dmp
    C:\Users\Devins\AppData\Local\Temp\WER-26239-0.sysdata.xml
      My Computer


  2. Posts : 16
    Windows 7 Ultimate x86
    Thread Starter
       #2

    System works fine in safe mode.. Downloaded Blue Screen Viewer and it is throwing an nvlddmkm.sys error.
      My Computer

  3.    #3

    Please upload the dump files by following the Blue Screen of Death (BSOD) Posting Instructions

    If you cannot upload the dump files even in safe mode then it is most likely a Graphics Card fault.
    0x116 errors are generally caused by faulty Graphics Cards or bad graphics drivers.

    You might have to replace the graphics cards in them.
      My Computer


  4. Posts : 16
    Windows 7 Ultimate x86
    Thread Starter
       #4
      My Computer


  5. Posts : 16
    Windows 7 Ultimate x86
    Thread Starter
       #5

    Is that the correct zip you are looking for? It works fine in safe mode, which is why I do not believe it is a hardware issue.
      My Computer

  6.    #6

    Yes that is correct, if your PC never crashes in Safe Mode then it's probably software related.

    You appear to have the latest driver installed for your graphics card.

    Essenbe has a very good tutorial for installing drivers, can you install version 314.22.

    NVIDIA Drivers - Avoid Problems

    EDIT: Before changing driver versions can you please create a system restore point by following these instructions.

    System Restore Point - Create
      My Computer


  7. Posts : 16
    Windows 7 Ultimate x86
    Thread Starter
       #7

    Sure I will give it a shot. I'll let you know once its complete.
      My Computer


  8. Posts : 16
    Windows 7 Ultimate x86
    Thread Starter
       #8

    @Thedoctor44, where can I download old drivers from NVIDIA? I can only seem to find most recent.
      My Computer

  9.    #9

    What's New | GeForce is the best website to go for old Nvidia drivers.
      My Computer


  10. Posts : 16
    Windows 7 Ultimate x86
    Thread Starter
       #10

    There does not seem to be an option for drivers for NVIDIA Quadro 370M on that site. Only GeForce and others.
      My Computer


 
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