BSOD during/after teamviewer, not sure of error

bullfights · 07 Apr 2014

Hey guys,

I was away from home and logged into my PC with Teamviewer as usual. I did a couple things that I needed and then the connection was lost and couldnt get it back, the Pc had logged out it seemed as I couldnt see it from the app.

I got home last night but didnt touch it until this morning, then saw the BSOD but forgot to note the fault.

Not sure what caused it, if it was teamviewer or something else.

Thanks... SF-bullfights.zip is attached

koolkat77 · 07 Apr 2014

Hello Bullfights,

Code:

Start Menu\Programs\Advanced SystemCare 7	Public:Start Menu\Programs\Advanced SystemCare 7	Public

Do you really use Advanced System Care 7?

bullfights · 08 Apr 2014

Yep I actually use it, seems to catch just about alll the crap I get on a daily basis, and I get alot. Is that an issue or just comment?

koolkat77 · 08 Apr 2014

I would uninstall it for the time being.

There weren't any dumps in your zip

bullfights · 08 Apr 2014

what? no dumps in zip? I do see a dmp file in the zip or no actual dump

hmm ok will uninstall for a bit see what happens

Arc · 08 Apr 2014

Also update RocketRAID 622 SATA Controller.

Code:

Event[6526]:
  Log Name: System
  Source: rr62x
  Date: 2013-11-06T06:27:38.276
  Event ID: 9
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: GC-LFT-PC
  Description: 
The device, \Device\Scsi\rr62x, did not respond within the timeout period.

HighPoint Global website
If there is no feasible download, the situation would be hard. Let us know if you see there is no update. I have no idea about this product.

CyberLink Blu-ray Disc Suite ..... incompatible. Either update or uninstall.

Code:

Event[30797]:
  Log Name: System
  Source: Application Popup
  Date: 2014-01-26T15:28:30.979
  Event ID: 1060
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: GC-LFT-PC
  Description: 
\SystemRoot\SysWow64\Drivers\CLBStor.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Free up the disc space for 10 more GBs. Hard Disk Space - Free Up and Recover
Because,

Code:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007e (0xffffffff80000003, 0xfffff880149181c6, 0xfffff880031762e8, 0xfffff88003175b40). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 010914-28407-01.

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
Your disc free space is less than 10% of the capacity, that means tending to be insufficient.

No code has to be inserted here.

And, as a caution, Scan the system for possible virus infection with the following programs.

Let us know the results.

bullfights · 10 Apr 2014

ok will do...so far

regarding the rocket driver i am just going to remove it as I dont use it much anymore since last box (4HD External) took a dump.

The cyberlink BR suite is uninstalled

deleted, er backed up to internal HD (4TB), all files from Doc, Pictures, Music, Video and Downloads, so now have 79 GB Free

next is scanning with apps, I'll do that now before I drive to vegas lol

thanks

Arc · 10 Apr 2014

Well done!

And, your step about RocketRAID is desirable. It is better to not keep it.

bullfights · 12 Apr 2014

Thanks... In Vegas now but did finish installing the two apps... Results were negative for the TDSSKiller but the Windows Defender Offline search found a keylogger, deleted and reboot and installed new upgrades. I did turn it off during trip to vegas so wont know if it gives me a BSOD or no lol But hopefully it does the trick while next trip to Mexico

bullfights · 13 Apr 2014

ok well I just started it up after being gone and upon boot got me a BSOD, after the reboot it ran a chk dsk on drive C, once complete it rebooted and all ok. Though it did find some corrupt files and deleted them. I took photos, let me know if need to include them.

I ran the SF diax and have it attached.

I am wondering if I should do a clean install again. I think its been a year and a half since I installed, only thing is that the key is in storage lol