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Windows 7: Bccode 0x000000c9: Trouble deciding ourse of action with Faulty Driver

07 Apr 2014   #1

Windows 7 64bit
Bccode 0x000000c9: Trouble deciding ourse of action with Faulty Driver


Over the past week or so my PC has had a habit of crashing with notably the display switching off immediately and no mini-dumps being created. I decided to see whether a faulty was at work so I ran the driver verifier at least 4 - 5 times. Didn't take long for the results to show up. The system would soon BSOD when I logged in.

The results point towards possible USB driver problems but I don't know what I should do next as I don't want to do an action that can make things worse.

I've ran DM Log Collector and have attached the .zip file (hopefully it has been) to provide some info into this problem.

My System SpecsSystem Spec
07 Apr 2014   #2


It points to HIDclass which is generally caused by your mouse driver.
Do you have a PS/2 mouse you can try?
My System SpecsSystem Spec
07 Apr 2014   #3

Windows 7 64bit

It's very unlikely I have such a mouse lying around somewhere. As it is the norm these days old computer tech gets thrown out when it's obsolete. But if by some miraculous chance that my old PS/2 mouse from before the 21st century still exists somewhere in my house then I won't hesitate to give it a try.
My System SpecsSystem Spec


 Bccode 0x000000c9: Trouble deciding ourse of action with Faulty Driver

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