BSOD while watching vine


  1. Posts : 4
    Windows 7 Ultimate x64
       #1

    BSOD while watching vine


    Help me with my computer! been experiencing BSOD since 3months ago. Always happen while I was watching Vine video
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Yusra\Downloads\HAZIQROG-PC-Wed_04_09_2014_205403_29\040914-33197-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`03250000 PsLoadedModuleList = 0xfffff800`03495e90
    Debug session time: Wed Apr  9 18:44:28.317 2014 (UTC + 6:00)
    System Uptime: 0 days 0:47:32.488
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+2824e )
    
    Followup: MachineOwner
    ---------
    
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Unknown bugcheck code (a0000001)
    Unknown bugcheck description
    Arguments:
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA0000001
    
    PROCESS_NAME:  dwm.exe
    
    CURRENT_IRQL:  b
    
    LAST_CONTROL_TRANSFER:  from fffff8801107d24e to fffff800032d0640
    
    STACK_TEXT:  
    fffff880`05d81468 fffff880`1107d24e : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`05d81470 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x2824e
    fffff880`05d81478 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa0000001
    fffff880`05d81480 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    atikmdag+2824e
    fffff880`1107d24e ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  atikmdag+2824e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  530abc59
    
    FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+2824e
    
    BUCKET_ID:  X64_0xA0000001_atikmdag+2824e
    
    Followup: MachineOwner
    ---------
    
    5: kd> lmvm atikmdag
    start             end                 module name
    fffff880`11055000 fffff880`11df6000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Mon Feb 24 09:28:25 2014 (530ABC59)
        CheckSum:         00D51E69
        ImageSize:        00DA1000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Caused by newer driver version of ATI.. Maybe try an older version and see if that works?

    Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       #3

    koolkat77 said:
    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Yusra\Downloads\HAZIQROG-PC-Wed_04_09_2014_205403_29\040914-33197-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0xfffff800`03250000 PsLoadedModuleList = 0xfffff800`03495e90
    Debug session time: Wed Apr  9 18:44:28.317 2014 (UTC + 6:00)
    System Uptime: 0 days 0:47:32.488
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A0000001, {5, 0, 0, 0}
    
    Probably caused by : atikmdag.sys ( atikmdag+2824e )
    
    Followup: MachineOwner
    ---------
    
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Unknown bugcheck code (a0000001)
    Unknown bugcheck description
    Arguments:
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA0000001
    
    PROCESS_NAME:  dwm.exe
    
    CURRENT_IRQL:  b
    
    LAST_CONTROL_TRANSFER:  from fffff8801107d24e to fffff800032d0640
    
    STACK_TEXT:  
    fffff880`05d81468 fffff880`1107d24e : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`05d81470 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x2824e
    fffff880`05d81478 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa0000001
    fffff880`05d81480 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    atikmdag+2824e
    fffff880`1107d24e ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  atikmdag+2824e
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmdag
    
    IMAGE_NAME:  atikmdag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  530abc59
    
    FAILURE_BUCKET_ID:  X64_0xA0000001_atikmdag+2824e
    
    BUCKET_ID:  X64_0xA0000001_atikmdag+2824e
    
    Followup: MachineOwner
    ---------
    
    5: kd> lmvm atikmdag
    start             end                 module name
    fffff880`11055000 fffff880`11df6000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Mon Feb 24 09:28:25 2014 (530ABC59)
        CheckSum:         00D51E69
        ImageSize:        00DA1000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Caused by newer driver version of ATI.. Maybe try an older version and see if that works?

    Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper
    then what version should i use for AMD catalyst?
      My Computer

  4.   My Computer


 

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