Random BSOD(BAD_POOL_HEADER)


  1. Posts : 8
    Windows 7 Ultimate 64bit
       #1

    Random BSOD(BAD_POOL_HEADER)


    Last month i am getting random BSOD on my Laptop saying BAD_POOL_HEADER
    It's happening every 15-20 minutes, usually when i start some game like Pro Evolution Soccer 2013 or League of Legends...
    Last edited by Kopriva; 09 Apr 2014 at 15:37. Reason: Minidumps
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Rerun the diagnostic tool and "Grab All" the files.

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 8
    Windows 7 Ultimate 64bit
    Thread Starter
       #3

    koolkat77 said:
    Rerun the diagnostic tool and "Grab All" the files.

    Blue Screen of Death (BSOD) Posting Instructions
    Thanks for help
    Here:
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Reduce items at start-up: Startup Programs - Change

    Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

    Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

    Install all windows updates including Service Pack One Learn how to install Windows 7 Service Pack 1 (SP1)

    Kaspersky contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

    Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

    Microsoft Security Essentials - Free Antivirus for Windows

    Malwarebytes - Free

    Good and Free system security combination.

    Check for heating issues using Speccy or HWmonitor

    Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

    Run Disk Check on your Hard Drive(s): Disk Check

    Keep us posted.

    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Yusra\Downloads\SF_10-04-2014\041014-17893-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`0301a000 PsLoadedModuleList = 0xfffff800`03257e50
    Debug session time: Thu Apr 10 23:58:03.775 2014 (UTC + 6:00)
    System Uptime: 0 days 0:07:09.914
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {20, fffffa8009e38f50, fffffa8009e38f70, 402000a}
    
    *** WARNING: Unable to verify timestamp for mwac.sys
    *** ERROR: Module load completed but symbols could not be loaded for mwac.sys
    Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 8
    Windows 7 Ultimate 64bit
    Thread Starter
       #5

    I changed the AV to Microsoft one, downloaded ALL updates, reduced startup programs and i did not have BSOD whole day, which is a record for my laptop and just a few minutes ago i got one, but it was not BAD_POOL_HEADER anymore.. :'(

    EDIT: yea and i ran disk check and it found nothing.
      My Computer


  6. Posts : 8
    Windows 7 Ultimate 64bit
    Thread Starter
       #6

    Help please, i cant use my laptop right
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    Hi.

    koolkat77 told me to post in your thread.

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack and Update Center - Microsoft Windows

    Report us for any BSOD after installing all the updates.
      My Computer


  8. Posts : 8
    Windows 7 Ultimate 64bit
    Thread Starter
       #8

    I installed all the updates via Windows Automatic Update, i dont have any BSOD now, when i posted that was the last.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    Good news. Keep us posted about any further issue.
      My Computer


  10. Posts : 8
    Windows 7 Ultimate 64bit
    Thread Starter
       #10

    Thanks all!
      My Computer


 

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