Blue Screen Of Death When Unplugging iPhone 4s(7.0.6)/iPod touch 5


  1. Posts : 4
    Windows 7 Ultimate
       #1

    Blue Screen Of Death When Unplugging iPhone 4s(7.0.6)/iPod touch 5


    Now heres a problem i have been facing everytime i try an unplug iphone 4s/ipod touch 5...
    and heres what i have tried out after searching the net and this forum
    1) tried different usb ports
    2) tried different cables all genuine apple products if someone has a reason/solution telling me to use genuine apple product
    3) uninstalled drivers but not itunes
    4) complete uninstalled itunes (full uninstalllation i mean deleting all files n folders from c drive after uninstalling)

    now heres the catch !!
    when i uninstall drivers and itunes and try connecting iphone/ipod ,drivers are automatically installed and i guess they are mtp or apple iphone/ipod drivers or whatever.. no when i download latest itunes and install it and connect device all works well... but wghen disconnect device BOOM blue screen of death !!
    so i guess itunes is the problem !!! tried the whole thing repeatedly same result

    itunes= blue screen of death !!!

    hope someone can help me out here !! details of desktop and itunes given below and windows 7 crash report also can give link of dump files if required cause cant attach it here !!

    desktop:- windows 7 ultimate 32bits

    itunes:- latest itunes 11.1.5.5

    after reboot alert:-

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 00041CE6
    BCP3: 8E993A74
    BCP4: 8E993650
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    help/solutions/links apperciated !! thanks in advance !!

    iPhone 4S, iOS 7.0.6, 32GB White
    Last edited by soulhackereborn; 11 Apr 2014 at 00:52.
      My Computer


  2. Posts : 1,449
    Windows 7 ultimate 64-bit
       #2

    Please upload the dump file(s) in zip format so we can have a look at them.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate
    Thread Starter
       #3

    matts6887 said:
    Please upload the dump file(s) in zip format so we can have a look at them.
    sorry my bad !! post updated with dump files zip format !!
    thanks for the help appreciate it !!
    cheers!
      My Computer


  4. Posts : 4
    Windows 7 Ultimate
    Thread Starter
       #4

    anybody !! need a soultion asap pls !!
      My Computer


  5. Posts : 4
    Windows 7 Ultimate
    Thread Starter
       #5

    matts6887 said:
    Please upload the dump file(s) in zip format so we can have a look at them.
    still no reply !!! i need the fix asap please before i end up reinstalling my windows 7 again !!!
      My Computer


  6. Posts : 1
    Windows 7 Ultimate x64
       #6

    It just happened to me. Listening to a podcast with downcast, phone was on the home screen. Then sudden blue screen and reboot.
    Last edited by PatrickCassidy; 15 Mar 2017 at 11:13.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:07.
Find Us