nvlddmkm.sys BSOD while ingame (win7)

Mineur · 11 Apr 2014

So was recently playing and got a BSOD with a new setup, did a few searched but didnt help me much. So I was hoping that someone with better knowledge maybe could take a look at it.

Thanks beforehand!

(64bit win7 btw forgot to mention that)

Arc · 13 Apr 2014

Hi Mineur.

Code:

BugCheck 3B, {c0000005, fffff8800f638891, fffff88009eec290, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1bf891 )

Followup: MachineOwner
---------

With counterfeit installation, BSODs like stop 0x3B is most possible; as it lacks some functionalists to maintain the system properly. It would be the best for you to activate the installation using a legit activation key.

Code:

Operativsystemnamn:               Microsoft Windows 7 Ultimate 
Operativsystemsversion:           6.1.7601 Service Pack 1 Build 7601
Operativsystemtillverkare:        Microsoft Corporation
Operativsystemets konfiguration:  Frist†ende arbetsstation
Operativsystemets build-typ:      Multiprocessor Free
Registrerad „gare:                Mineur
Registrerad organisation:         
Produkt-ID:                       00426-OEM-8992662-00006

The product ID is for OEM computers sold by ACER/Gateway/Packard. Not for a retail ASUS board.

Code:

BiosVersion = 1707
BiosReleaseDate = 12/13/2013
SystemManufacturer = ASUS
SystemProductName = All Series
SystemFamily = ASUS MB
SystemVersion = System Version
SystemSKU = All
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = Z87-DELUXE
BaseBoardVersion = Rev 1.xx

Mineur · 13 Apr 2014

Thank you for your answer, sorry but I didnt quite understand what I was supposed to do to fix it

Arc · 13 Apr 2014

Mineur said:

Thank you for your answer, sorry but I didnt quite understand what I was supposed to do to fix it

As said in post #2 .....

activate the installation using a legit activation key.

Mineur · 13 Apr 2014

So is the problem with the OS and its a custom built pc or that its not a legit activation key? Sry for me being confused

Arc · 13 Apr 2014

Mineur said:

So is the problem with the OS and its a custom built pc or that its not a legit activation key? Sry for me being confused

The problem is not with the OS, but with piracy. Your windows installation is counterfeit, and counterfeit installations are supposed to cause issues like such crashes.

As far as the the installation is not genuine, there is no viability of troubleshooting.

Thedoctor44 · 13 Apr 2014

From my experience 0x3B bugchecks (System service exceptions) are caused by graphics drivers or faulty graphics cards.

Your graphics driver is up to date so it looks like a faulty GPU

Code:

fffff880`0f479000 fffff880`100d1000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 04 11:07:52 2014 (5315B408)
    CheckSum:         00C20523
    ImageSize:        00C58000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I recommend following these instructions on running Furmark.

Video Card - Stress Test with Furmark

Mineur · 13 Apr 2014

Thedoctor44 said:

From my experience 0x3B bugchecks (System service exceptions) are caused by graphics drivers or faulty graphics cards.

Your graphics driver is up to date so it looks like a faulty GPU

Code:

fffff880`0f479000 fffff880`100d1000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Mar 04 11:07:52 2014 (5315B408)
    CheckSum:         00C20523
    ImageSize:        00C58000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I recommend following these instructions on running Furmark.

Video Card - Stress Test with Furmark

Thank you for your answer!
Both GPU and the graphic card are new though (new graphic card since that specific bsod), but there have been a lot of relatively unstable Nvidia drivers for win7 what I've heard

Mineur · 13 Apr 2014

Found someone that seems to have around the same problem as me on the NVIDIA-forum so could be driver problem afterall link