Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD when skipping in ahead/behind in videos

11 Apr 2014   #1

Windows 7 Ultimate 64bit
BSOD when skipping in ahead/behind in videos

I've been getting crashes a lot lately when skipping in youtube videos and the like. It would seem to be a driver issue, as it only really happened after I got this new video card, yet I've followed all the procedures for updating my drivers. Uninstalled old ones, and web installed the new ones. Anyways, my dump file is attached. I'd appreciate any advice someone would have on this situation.

My System SpecsSystem Spec
12 Apr 2014   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hi calmatt89.
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+277ce )

Followup: MachineOwner
A Stop 0xA0000001 is inherent in AMD GPU/driver. As the first step, you apply another version of the display driver. Uninstall your installed version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Lately we have seen a lot of issues with the latest 13.12 WHQL AMD Catalyst.

Does it BSOD in the same way with the 13.9 WHQL too? Let us know.
My System SpecsSystem Spec

 BSOD when skipping in ahead/behind in videos

Thread Tools

Similar help and support threads
Thread Forum
BSOD youtube videos and facebook autoplay videos
Hi, i have had this problem for 2 years now. I managed to fix it by disabling the hardware acceleration in flash settings, but now youtube uses html 5 and the problem is back. I don't have problems when playing games. I only have problems with online videos. The crash looks like this...
BSOD Help and Support
BSOD Watching youtube videos and embedded FB videos.
Hi all, Im new here, and I hear this is the best place to get help with my current issue. Recently I installed beta drivers from amd (14.6) and whenever I watch videos on you tube or facebook I get a bluescreen shortly after. It goes so quick that I cant really read what the problem is, but...
BSOD Help and Support
Youtube videos reset when skipping through buffered parts
Youtube playback issue - YouTube Whenever I watch youtube videos and skip to a buffered part, the buffered part goes away and it somewhat resets and starts at the time i skipped. I just installed a fresh copy of windows and only installed a stock version of chrome. thanks to anyone who'll...
Browsers & Mail
DVRMSToolbox and ShowAnalyzer commercial skipping not skipping
I've just started use Windows 7 Media Center after using SageTV for a while and prefer the look and feel of it but I've got a problem with commercial skipping. I'm using DVRMSToolbox and ShowAnalyzer, the recordings are getting scanned and files created but I cannot seem to be able to skip...
Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:33.
Twitter Facebook Google+