BSOD after start up

Hi Acidk.

Code:

fffff880`093dbb88  fffff880`02c92a2eUnable to load image \SystemRoot\system32\DRIVERS\avgtdia.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
 avgtdia+0x6a2e

Description here: Driver Reference Table - avgtdia.sys

Code:

fffff880`093dcf78  fffff880`043aac13Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
 avgidsdrivera+0x12c13

Description here: Driver Reference Table - avgidsdrivera.sys

Uninstall AVG. http://www.avg.com/us-en/utilities

Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download, install and update those, and then run full system scans with both of them, one by one, as the installed antivirus is failing.

Let us know the results.

From the scan results, you can see that AVG did not do the job that it was supposed to do. It is not the only story that it made your computer crash.

I would suggest you some deeper scans.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Also, if you report a BSOD, post the necessary data following the Blue Screen of Death (BSOD) Posting Instructions so that we can check for the reasons and assist you.

Don't use AVG and replace it with; Microsoft Security Essentials - Microsoft Windows. I looked up the code it threw and another user said it seemed to be AVG causing the problem. Hope this helps.

upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

Uninstall McAfee security scan plus. And never let it to be installed.

Attachment 313782

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

Update the drivers:

• Win7 and WinServer 2008 R2 Driver
  
• Utility and Driver Auto Installation Program (Support XP/Vista/Win7/Win8)(Install Shield v1.00.0199)

Install drivers following Driver Install - Device Manager

Let us know the results.