BSOD every time on wake up

Hate to keep posting so many times in a row but this is really important and needs to be fixed.

Is there anything I can do to fix this? Who else has a laptop with an ATI card running W7?

Strakele said:

Hate to keep posting so many times in a row but this is really important and needs to be fixed.

Is there anything I can do to fix this? Who else has a laptop with an ATI card running W7?

Yes, the latest dump that you posted is the same symptom again.

Unfortunately, the only "debugging" here would have to be done by ATI driver developers. There is no way to tell from a minidump why the video driver and the hardware it represents are being unresponsive to the "wake up!" requests from the OS. It'll fall into one of two categories:

A) A driver versioning issue, or something to do with the BIOS. In other words, the interface between the card and the OS is responsible for the communication breakdown. If you're on the latest BIOS and you're sure you've tested a bunch of recent driver builds, it's not obvious - at least to me - how you'd proceed in this direction.

B) The video card is literally borked on a hardware level. Unpalatable though it may be, there's always the possibility that the card is unresponsive because it is simply broken. Test what happens when it's moved to a different slot in the system (if possible), or when its timing settings are drastically detuned to extremely conservative values.

Either way, the deafening silence in response to your posts stems from lack of knowledge, at least on my part. I don't know what it would take to make the card+driver wake up in a timely manner.

Thanks for the explanation. The machine that's having these issues is a Sager laptop with an ATI Mobility Radeon HD 4650 video card. There is no newer BIOS that I've found. Being a laptop, there is not much I can do regarding placement of the card, and the BIOS doesn't have any timing options. I've had this laptop for months and never had a single problem like this. Started as soon as I installed Windows 7. It's certainly a driver issue and not an actual hardware problem.

Also, when I uninstall all of the ATI software and uninstall the drivers from device manager, I then restart the computer. As soon as I log back on, it tells me that I need to restart again for the new drivers to take effect. I guess as soon as I delete the drivers, Windows downloads and installs them from somewhere without asking/telling me.

Thanks, that's the option I was searching for. I ended up finding it in a roundabout way. Today as I was about to try this, I decided to let Windows try one more time to do it right. This time, it installed drivers from September (previously it kept on installing ones from April). After that it has worked so far today.

This may actually work, or it may just have decided to be nice to me and not crap out during the school day. For crying out loud, last night I brought some friends in to watch what it was doing. It bluescreened once, then worked for several tries after that. As soon as they left the room, it bluescreened again.

So I'll just keep playing with it. I found another new version of the drivers should this set decide to fail on me.

Ok new discovery. It works fine during the day because it's not plugged in.

This computer bluescreens when waking up from sleep mode... only when it is plugged in to charge.

What?

I don't get it. How does that have anything to do with anything?

So I deleted all the video drivers from the W7 repository so it couldn't install anything, then went through the install process of the Catalyst drivers twice, and now it seems to be working, plugged in or not.

I don't get it. How does that have anything to do with anything?

Don't most laptops have different power setting options depending on whether they are plugged in or not...