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Windows 7: BSOD every time on wake up

28 Oct 2009   #1
Strakele

Windows 7 Professional x64
 
 
BSOD every time on wake up

Just installed Windows 7 Pro x64 on my Sager NP2098. Seems to be working fine except for the fact that it blue screens any time I wake it up from sleep mode.

Using newest video (ATI MR HD4650) and chipset (Intel PM45) drivers for Windows 7. I tried looking though the dump files myself, but to be honest I don't know what I'm doing and was hoping someone here could check them out and figure out what is causing the problem. Again, this happens EVERY time it wakes up, and happened a few other times while I was updating drivers.

Attached are a bunch of dump files.

Thanks a lot to anyone who can tell me what to do to fix this. I use sleep mode a lot... kinda need this to work.


Also... device manager lists 2 'uknown devices' that are missing drivers. I don't know what these are or how to fix them since I don't know what they are.


My System SpecsSystem Spec
.
28 Oct 2009   #2
H2SO4

Win7x64
 
 

TDR stop 0x116 crashes. The OS has given up waiting for the combination of [video driver + video card] to respond. More info:

https://www.sevenforums.com/crashes-d...tml#post334632

What I find curious is that the version of the ATI video drivers is all over the place, at least in the 5 latest dumps. Are you purposefully experimenting with different ATI driver versions? (If so, good idea!)
My System SpecsSystem Spec
28 Oct 2009   #3
Zidane24

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by H2SO4 View Post
TDR stop 0x116 crashes. The OS has given up waiting for the combination of [video driver + video card] to respond. More info:

https://www.sevenforums.com/crashes-d...tml#post334632

What I find curious is that the version of the ATI video drivers is all over the place, at least in the 5 latest dumps. Are you purposefully experimenting with different ATI driver versions? (If so, good idea!)
I was about to PM you the link to this thread Acidic!

...anyhow *speaking to the OP*...Uninstall the graphics drivers and ATI software completely then install the latest from ATI to see if the issue goes away. If not...repeat the process for the semi-latest and each one after that

If you have indeed been testing these...make sure after each one that you remove all traces of the former one before installing another one
My System SpecsSystem Spec
.

28 Oct 2009   #4
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by Zidane24 View Post
Quote   Quote: Originally Posted by H2SO4 View Post
TDR stop 0x116 crashes. The OS has given up waiting for the combination of [video driver + video card] to respond. More info:

https://www.sevenforums.com/crashes-d...tml#post334632

What I find curious is that the version of the ATI video drivers is all over the place, at least in the 5 latest dumps. Are you purposefully experimenting with different ATI driver versions? (If so, good idea!)
I was about to PM you the link to this thread Acidic!

...anyhow *speaking to the OP*...Uninstall the graphics drivers and ATI software completely then install the latest from ATI to see if the issue goes away. If not...repeat the process for the semi-latest and each one after that

If you have indeed been testing these...make sure after each one that you remove all traces of the former one before installing another one
@Strakele: in addition to what Zidane24 said, you may also want to update your BIOS.

@Zidane: thanks, I think this entire forum section could be replaced with a "switch" statement which fires off a list of practical suggestions given the crash type detected in a given minidump. It really wouldn't be too difficult to rig up
My System SpecsSystem Spec
28 Oct 2009   #5
Strakele

Windows 7 Professional x64
 
 

Started with whatever drivers Windows installed. Then tried the drivers on the driver disk that came with the computer. Then tried going online to find the most recent ones specifically designed for W7.

Inbetween I just used the ATI utility to uninstall stuff. Is there more I should be removing?
My System SpecsSystem Spec
28 Oct 2009   #6
Zidane24

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by Strakele View Post
Started with whatever drivers Windows installed. Then tried the drivers on the driver disk that came with the computer. Then tried going online to find the most recent ones specifically designed for W7.

Inbetween I just used the ATI utility to uninstall stuff. Is there more I should be removing?
Completely remove the traces of ATI in Programs and Features before installing a new driver
My System SpecsSystem Spec
28 Oct 2009   #7
Strakele

Windows 7 Professional x64
 
 

As far as I know, Sager doesn't have a newer BIOS out for this machine. Although I did find W7 drivers for a lot of hardware on their site just added 4 days ago, so I installed those, completely removed all ATI software, and am about to install it from the Sager site.

Edit... bluescreen while installing ATI drivers..
My System SpecsSystem Spec
28 Oct 2009   #8
Strakele

Windows 7 Professional x64
 
 

Got drivers/software from ATI site to install. Still bluescreens on wake up. atikmdag.sys seems to be the culprit, and a google search reveals I'm not the only one with this issue. I've found several other people on this forum and others who have issues with this file and/or bluescreens at wake up, but I haven't found one where it was successfully fixed.

Any ideas?
My System SpecsSystem Spec
28 Oct 2009   #9
Strakele

Windows 7 Professional x64
 
 

Bluescreened one more time after installing drivers, but never since then. Sleeps and wakes up fine. I guess everything is fine now.
My System SpecsSystem Spec
28 Oct 2009   #10
Strakele

Windows 7 Professional x64
 
 

Spoke too soon. Worked fine today, but I just got another bluescreen on wakeup. Still a problem with dxgkrnl.sys and atikmdag.sys I guess.

Any ideas?
My System SpecsSystem Spec
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 BSOD every time on wake up




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