Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD when i try to do anything on any Browser

13 Apr 2014   #1

Windows 7 x64
BSOD when i try to do anything on any Browser

If i leave it on without touching anything it doesn't restart or anything
Windows update doesn't cause this problem.

But the minute I surf the internet for a few seconds the computer turns off

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP2: FFFFF8800F18CE20
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Users\Ivan Ng\AppData\Local\Temp\WER-20311-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

please help if possible
I've attacked the .dmp and .xml files

My System SpecsSystem Spec
13 Apr 2014   #2
Microsoft MVP

Windows 7 Ult. x64

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
13 Apr 2014   #3

Windows 7 x64

Here you go hope you can help me out I'm lost

The graphics driver may not be the most recent one cause I reinstalled an older version to see if it affected it. I've also got rid of my anti virus just to check if that was the cause.

Also I reformatted the drive and reinstalled windows a day ago cause of the issue.
My System SpecsSystem Spec

13 Apr 2014   #4

Windows 7 x64

can someone help me out?
My System SpecsSystem Spec

 BSOD when i try to do anything on any Browser

Thread Tools

Similar help and support threads
Thread Forum
BSOD when using the browser
Hello, I get BSOD's sometimes when I'm typing a url into a browser. I've attached the information requested. Thanks.
BSOD Help and Support
FireFox - mouse & browser& browser freezes in Facebook page
I have FF 17. The mouse is freezing in facebook & I find the only escape to release the browser is reboot. The same FB page works fine in internet explorer.
Browsers & Mail
browser crashes and BSOD
Right lets try and get this sounding right (i find it easier to say rather than write it). 6 Months ago I built myself a new rig here are the parts i got A75MA-P35 FM1 motherboard A4 3400 AMD dual core CPU DDR3 2x 4GB 1333 Ram 550W PSU New copy of WIN7 New case 2 side fans 1 rear fan 1...
BSOD Help and Support
Portable Browser :- How to be my Default Browser and/or use a URL Link
My desktop URL link is unable to access the Web based Admin console of my Netgear Router, and various application "F1 / Help" buttons no longer give help when they need internet resources. Previously I started with a conventional installed Firefox Browser, but after erratic premature update...
Web browser causes BSOD
Hello. A few days ago I bought a new computer. The assembly went smoothly, as did the Windows installation. But yesterday when I started browsing for drivers and games the computer froze for a second and then BSOD'ed (i was using firefox 4.0 and avira antivirus free). I thought that this would...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:23.
Twitter Facebook Google+